The hotel's atmosphere, interior and exterior were delightful. The owner was friendly and accommodating. The bar rock restaurant was the absolute best with amazing food. The room was spacious, comfortable, clean, and had AC.

Everything was fantastic.

The friendly staff at this hotel made our stay enjoyable. They were always helpful and went above and beyond to make us feel welcome. the rooms were clean and spacious, with a comfortable bed that provided a good night's sleep. the location of the hotel was also great, as it was close to downtown and easily accessible to nearby attractions. Additionally, the breakfasts offered a delicious variety of local dishes that we looked forward to each morning.

We had a few minor issues during our stay. we were charged for items in our room that we didn't consume, which was not fair.

I really appreciated the convenient location and ample parking at Platino Hotel. The room was clean and spacious, with great amenities like a safe box, refrigerator, and an updated shower with an interior light and fan. The highlight of my stay was definitely the responsive and accommodating staff, especially Rosalba and Jeffrey. I had a small issue in my room and someone was there to assist me within a minute. The breakfast included was also very good. I had a fantastic experience and will definitely choose Platino Hotel for my future trips to Santiago.

I felt totally relaxed during my stay at Platino Hotel and had no complaints at all.

I recently stayed at this hotel and had a fantastic experience. The value for money was exceptional, with very affordable daily rates that included breakfast. The hotel is conveniently located in a nice, safe area in the heart of Santiago, making it easy to access everything in the city. The staff was very attentive and provided excellent service throughout my stay. The basic amenities in the room, including a comfortable bed as shown in the pictures, made for a comfortable stay.

No negatives, everything was great!

The staff were friendly and made our stay enjoyable. The restaurant had a variety of delicious, reasonably priced food. The breakfast buffet offered a wide selection of fresh fruits, eggs, and Dominican dishes. The hotel had good parking facilities and a convenient location.

Felt completely satisfied, no complaints at all.

I had a great time at this hotel! The staff was courteous, professional, and friendly throughout my entire stay. They made me feel welcome and ensured that all my needs were met. The hotel facilities were well-maintained and clean, and the room I stayed in was comfortable. The location was perfect, as it was close to various restaurants and shops, making it convenient for me to explore the city. Additionally, the breakfast provided at the hotel was delicious and offered a wide range of options.

Nothing that I didn't like.

The prices were really good, providing great value for money. The staff members were incredibly cheerful and helpful, especially at the reception where I met staff like Maritza who provided the assistance I needed. The location was perfect, close to downtown and many attractions, yet without the noise. The rooms were just like in the pictures, with a comfortable bed and all the basic amenities provided. I also loved that breakfast was included in the very affordable daily rate.

All was perfect, no improvements needed!

Convenient location, ample parking. Clean and well-maintained room with safe box, refrigerator, and updated shower. Outstanding staff, very professional and accommodating. Fastest response to a problem ever experienced. Good breakfast included.

We had a great experience at a hotel in Santiago. The room was comfortable and clean, and the customer service was exceptional. The staff at the breakfast buffet were friendly and accommodating. we had a pleasant stay and would recommend this hotel.

Located conveniently for local amenities such as restaurants, shops, ATMs, and gas stations. Friendly and helpful staff, loaning me a hair dryer and bringing ice when requested. Gazebo available for smoking. Reservation adjustments made easily by staff. Wi-Fi not available.

I loved that the hotel was in a safe location and conveniently close to restaurants. The room was clean and the water in the shower was hot. Despite the small size of the bathroom, I managed to take a comfortable shower. I enjoyed my stay at this hotel and would recommend it to others.

Well-maintained property, friendly staff, efficient service, and excellent security. Room service was prompt, and front desk was attentive. No pool as mentioned.

Great location, ample parking. Clean and well-maintained rooms with updated shower. Professional and accommodating staff. Outstanding breakfast.

Nothing to dislike.

The hotel's location was convenient, being close to numerous restaurants and stores. Additionally, the staff offered excellent service, with timely room service and friendly front desk service. The breakfast buffet included a good variety of Dominican food options.

The room size was quite small and the mattress was uncomfortable.

Convenient location near the city's focal point. Friendly and helpful staff, especially Maritza at the front desk. Clean rooms and delicious breakfast. a hotel worth staying at.