The staff was super nice and helpful, especially a lady at the front desk who went out of her way to help us find an English-speaking taxi driver for a day tour in the city. The facilities were updated and clean, and the location was perfect for us as we could easily walk to the theater for a concert down the street. The buffet breakfast was also good and gave us a good start to our day.

We felt super comfortable during our stay and had no complaints whatsoever.

The staff at the hotel were friendly and helpful, always willing to assist. The location of the hotel was great, with easy access to the traditional market and art shows in the nearby park. I also appreciated the spacious and clean rooms, providing a comfortable stay.

There were a few aspects that I did not enjoy during my stay. the room facing the main road was quite noisy, making it difficult to get a good night's sleep.

Had an amazing romantic escape at a hotel in the heart of the city. The room was very clean and spacious, perfect for a couple. The staff was friendly and helpful, making our stay even more enjoyable. The location was ideal, as we were able to easily explore the nearby traditional market and park with art shows. Additionally, the cab rides to different locations were cheap, allowing us to conveniently explore the city.

There were a few downsides to our stay. The room facing the main road was quite noisy, which affected our sleep quality.

The staff at this 4-star hotel were extremely helpful and pleasant. The room was very comfortable and clean, with a friendly work atmosphere. The location was great, with easy access to central and nightlife locations. The hotel offers a quality kitchen, although the breakfast was average. Despite being under construction, the noise was minimal and the workmen were friendly. The hotel also helped arrange an English-speaking taxi driver for a great day tour.

Would definitely recommend this hotel.

The location of this hotel was fantastic. I could easily walk to the traditional market and the park where the art shows took place on the weekends. Plus, cab rides to other locations were cheap. The staff, particularly Veronica at the front desk, were warm and very helpful in arranging taxis for us and ensuring we were charged the correct fare.

Nothing not to love. The only minor issue I had was with the shower, as it had almost no water pressure and no hot water.

During my Christmas stay at this hotel, I really liked the spacious and clean rooms. The room service was prompt and efficient, ensuring that everything was neat and tidy. Additionally, the hotel offered a convenient transfer service to and from the airport, which was great for hassle-free travel. The central location was also a key advantage, as it made it easy to access the various attractions and sights in the area.

There were a few aspects that I didn't particularly enjoy during my stay. the hotel was located on a busy and noisy street, which could be a bit overwhelming at times.

We loved the spacious and clean rooms at this hotel. The staff were friendly and helpful, especially Veronica at the front desk. They were able to assist us in finding English-speaking taxi drivers for our day tours in Quito. The location was great, with easy access to the traditional market and the park with art shows on weekends. Additionally, the hotel was close to various cab rides which were affordable, allowing us to explore different locations easily.

The only minor inconvenience we experienced was that the hotel was currently undergoing some construction. However, this did not affect our stay as long as we were not spending the entire day in our room.

The Fenix Hotel in Quito offers a huge, clean room with excellent room service. The facilities are updated and well-maintained. The staff is kind and helpful, going above and beyond to assist guests. The location is perfect for attending events at the nearby theater and exploring the area.

Can't fault anything about it.

The check-in was great, with friendly and helpful staff. The room was spacious and clean. The location was convenient for accessing the city center and nightlife. The staff, especially Veronica at the front desk, was exceptionally warm and helpful in arranging taxis and providing local knowledge.

Nothings.

The staff were incredibly friendly and helpful, making me feel welcome from the moment I arrived. The room was spacious, comfortable, and very clean. The facilities were updated and well-maintained. The hotel's location was perfect for me, as it was close to the theater where I was attending a concert and within walking distance to other attractions. The double room provided more than enough space for my needs. I had a wonderful experience at this hotel.

I felt very welcome during my stay and had no complaints whatsoever.

Cheap cab rides to different locations. Veronica at the front desk was warm and very helpful in arranging taxis and ensuring fair prices. Good selection of breakfast. Staff is nice and helpful.

Felt fine, no complaints at all.

Friendly and helpful staff, good breakfast selection included, convenient location near Military hospital, easy access to central and nightlife areas, spacious and clean rooms. A lady at the front desk arranged an English-speaking taxi driver for a great day tour. Will definitely return in the future.

Great location, walkable to market and park. Cheap cab rides to different locations. Veronica at front desk was warm and helpful. Comfortable room, friendly staff.

Nothing, all great.

The rooms were spacious and clean, with modern amenities. The WiFi was excellent and the parking facilities were ample for our needs. The staff was incredibly helpful and accommodating, going above and beyond to assist us with various requests and providing suggestions for places to visit. The breakfast buffet had a good variety of options, including fresh fruit, cereal, hot dishes, and a selection of bread. We appreciated the convenient location, which made it easy for us to explore the city.

There were a few negatives that affected our overall experience. The noise from the surrounding construction and busy road was quite disruptive, making it difficult to relax or get a good night's sleep.

The facilities were clean and updated, staff was friendly, perfect location for a concert, spacious double room, good buffet breakfast.

There was nothing I didn't like.