Great location near shopping mall, spacious rooms with classic decor, friendly and helpful staff, excellent service.

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Best hotel experience ever! They picked us up from the airport and upgraded our room. Great staff and amazing service. Breakfast was delicious. Mall across the street is a huge plus.

Felt at home here, no complaints whatsoever.

Conveniently located across the street from a large mall, ideal for dining and shopping. Plenty of restaurants and activities nearby. The hotel offers a Quito Bus Self Tour station across the street, making it easy to explore the city. The staff is friendly and helpful, and the hotel provides a driver for errands. The breakfast buffet is delicious and reasonably priced.

Felt welcomed, nothing to complain about.

The room was spacious and clean, with all the necessary amenities. The hotel had good facilities including a gym and a restaurant. The location was perfect, with a huge park nearby for sports activities and a shopping center with plenty of options for dining and shopping.

The staff at the front desk were slow and unhelpful. They were hesitant to assist with phone calls and didn't provide satisfactory service.

I recently stayed at Best Western in an excellent location in the city. The hotel was just across the street from a shopping mall and close to a beautiful park. Additionally, there were many fancy restaurants within a 10-15 minute walk. The staff was very friendly and welcoming, especially the door guy who helped with luggage and taxis. The room itself was spacious and had a view of the road. It had a mini bar, a living room, a bathroom, and two cozy bedrooms, one of which had a king-size bed.

I highly recommend this hotel.

We had a fantastic stay at the hotel. The room was spacious, comfortable, and spotlessly clean. The hotel facilities were excellent, including a large mall just across the street. The location was convenient, close to the airport with the surrounding mountains providing a picturesque backdrop. The staff were incredibly friendly and helpful, from the pick-up at the airport to the accommodating service throughout our stay.

Nothing.

I recently stayed at a hotel in Quito and was pleasantly surprised by the excellent service and facilities. The staff were incredibly helpful and accommodating, even providing a pick-up service from the airport. They upgraded my room to a Junior suite and gave me a late check-out, which was much appreciated. The breakfast included in the price was delicious and the hotel is conveniently located next to a shopping mall and park. The rooms were spacious and well-appointed, with a mini bar and comfortable bed. I highly recommend this hotel for a solo traveler like myself.

I felt completely at ease during my stay and had no complaints whatsoever.

I got great value for my money with a spacious, comfortable, and clean room. The hotel's location was excellent, with easy access to a nearby mall, pharmacy, cinemas, and tourist facilities. The staff treated me with kindness and courtesy, and even upgraded my room to a Junior suite. They were always ready to accommodate me and made sure I was happy with my stay.

The breakfast choices could have been better.

The location of the hotel was perfect for us. We loved being able to walk to the park and botanical garden, and the nearby malls were a bonus. The hotel was also close to the international airport, making our travel convenient. The reception staff were friendly and spoke excellent English, which was a great help. The suite we stayed in was spacious, clean, and incredibly comfortable. we highly recommend this hotel for its great value and excellent location.

Great location near a shopping mall and park. Helpful staff, especially the woman arranging tours. Upgraded room with late check-out. Good breakfast included. Free water provided daily. Good facilities for a family with kids.

Felt completely relaxed, nothing was too much trouble.

Spacious suite, comfortable bed, reliable taxi service, great location near park.

During my Christmas stay at the hotel, I loved how spacious and comfortable the suite was. It was perfect for relaxing after a long day of exploring the city. The location of the hotel was also a major plus. It was conveniently located near the international airport, making it easy for us to catch our flights. Additionally, having Carolina Park just across the street allowed us to enjoy a relaxing stroll in the beautiful surroundings.

One aspect that I didn't particularly enjoy was the lack of response from the management. We had a few complaints about the beds not being comfortable and the shower having low water pressure, but the management didn't seem to be willing to address our concerns.

The location of the hotel is excellent, with nearby mall, pharmacy, cinemas, tourist facilities, and travel agency. The internal facilities of the room were excellent, providing a comfortable rest after full days of visiting tourist places. The staff was helpful and accommodating, even upgrading our room and offering a late check-out. The breakfast included in the price was fresh and scrumptious. The hotel is also conveniently located next to a shopping mall and Carolina Park, providing easy access to all necessary amenities.

Felt cozy, no complaints.

Convenient airport pick-up with polite staff, upgraded to spacious suite, late check-out offered. Follow-up call to ensure satisfaction. Included breakfast was fresh and delicious. Mall across the street adds to the hotel's appeal. Highly recommended for future stays.

Located near a beautiful park, the hotel offers a convenient and picturesque setting for guests. It is also close to the airport, making it a convenient choice for travelers. The rooms are spacious, with amenities such as free wifi and comfortable furniture. Guests can enjoy a delicious breakfast in the hotel restaurant, with great views of the surrounding area.

The hotel could benefit from some improvements in terms of room utilities and comfort equipment.