We had a great stay at this luxurious 4-star hotel! The location in the center of the historic district was perfect for exploring all the attractions. The service was excellent, with friendly staff who went above and beyond to make us feel welcome. The room was spacious and comfortable, with beautiful decor and a balcony where we could relax and enjoy the view. The amenities were top-notch, including a restaurant with delicious breakfast options and a bar/lounge area where we could unwind after a long day of sightseeing. We also appreciated the convenience of having laundry facilities on-site. a fantastic experience!

This place is highly recommended for anyone looking for a luxurious and comfortable stay.

Friendly staff, spotless hotel and room, comfortable bed, nice view, great breakfast, helpful staff.

Nothing not too like.

I had a wonderful stay at this charming hotel in the center of the city. The location is perfect, with all the main attractions just a short walk away. The night manager was very helpful and informed me that the hotel provides wifi throughout, even in the rooms, which was great for staying connected. The room was comfortable and the bathroom was clean with a top-quality shower. The staff were friendly and the breakfast buffet was delicious.

A negative experience at the nearby bus station, but that had nothing to do with the hotel itself.

I had a fantastic stay at a charming boutique hotel in Cuenca. The location was perfect for exploring the city center, and the hotel provided enclosed private parking, which was a great convenience for our family. The staff went above and beyond to ensure our comfort and even drove us to the airport when we had difficulty finding a taxi. The rooms were spacious, clean, and beautifully designed. The breakfast had a variety of delicious options, and the on-site restaurant offered excellent meals. Despite some minor noise issues, the hotel provided double-pane windows that effectively blocked out most street noise. I highly recommend this hotel for its exceptional staff, great location, and comfortable accommodations.

The hotel is conveniently located close to downtown and all the popular sights in the city. It is situated on a street with a fair amount of traffic, which can be a bit noisy. The rooms are spacious and modern, with large bathrooms and walk-in showers. The staff is helpful and gracious, providing restaurant recommendations and assisting with any needs. However, some guests mentioned that the hotel charges for every little thing, including bottled water in the room and toiletries in the bathroom. The breakfast options were limited and the views from the hotel were not impressive.

There were some issues with the room reservations and communication at the hotel.

We loved the charming and beautifully redone 180-year-old house. The staff was friendly, helpful, and available at all times. The location was excellent and surprisingly quiet. The food at the breakfast buffet and in the courtyard restaurant was delicious. The hotel also arranged a fantastic tour to Las Cajas National Park with an amazing guide. The bed was comfortable and the shower was great. Free tea and coffee were available all day.

Felt welcome, nothing to complain about.

loved the historic charm, cozy room with a balcony, and amazing staff - they made me feel like someone special. Top-floor breakfast was delightful. This beautiful, warm, and charming hotel is a definite keeper. Highly recommended!

noisy street outside

The hotel is perfectly located in the heart of the city center, making it convenient to explore all the attractions on foot. The staff is incredibly friendly and helpful, providing personalized recommendations for restaurants and directions to various sights. The rooms are spacious and clean, with comfortable beds and high-quality linens. The breakfast offers a variety of options and is served to museum quality standards. The beautiful wood floors add a touch of elegance to the overall ambiance.

The Wi-Fi connection can be slow at times.

My weekend stay was fantastic! the staff were friendly and helpful, making me feel right at home. the breakfast and dinner were delicious and filling, and the portions were generous. the location was perfect, putting me within walking distance of all the main attractions.

That the noise from the nearby downtown area was a bit too much for me in the evenings. However, this was easily remedied with a pair of earplugs, and it didn't detract from my overall enjoyment of the stay.

Stayed 2 weeks, felt like home. Beautiful room, yummy breakfast. Safe location. Perfect stay in Cuenca.