Very spacious and clean rooms. Comfortable beds. Clean private bathroom with hot water. Great location near Mercado Artesanal and bus terminal. Extremely friendly staff. Lovely panoramic window view. Good breakfast, wifi, and laundry service. Excellent host and helpful staff. Highly recommend for a stay in Otavalo.

Nothing, all excellent.

During our Christmas stay, we were pleasantly surprised by the stunning panoramic views our room offered. The city and surrounding mountains were a treat for the eyes. the friendly and helpful staff made our experience even more enjoyable. The location of the hotel, just a short walk from the bus terminal, was incredibly convenient.

We did have a few concerns. The hotel could benefit from some updates, as it felt a bit dated and worn.

The hotel exceeded my expectations in several aspects. the staff was incredibly friendly and helpful, providing me with useful advice on what to do in the area. Secondly, the room was spacious and clean, ensuring a comfortable stay. Additionally, the hot water in the shower was readily available, allowing for a refreshing experience. Lastly, the hotel's location was ideal, as it was conveniently situated in the center of town.

Nothing, it is perfect.

I recently stayed at Hostal La Rosa for a few days and had a fantastic experience. The reception staff went above and beyond to cater to our needs, making us feel truly cared for. The hostel's location was perfect, with everything we needed within walking distance - from the vibrant market to affordable and delicious restaurants. The included breakfast was a great way to start the day, with a variety of options to choose from. The cleanliness of the rooms was impeccable, and the comfortable beds ensured a good night's sleep.

Would recommend this hotel.

Our host was incredibly sweet and helpful, making our trip easy and comfortable. The staff provided us with useful information about the area and gave us a map. They even provided umbrellas when it rained. The rooms were clean and the breakfast was delicious. The location was excellent, close to the market and bus terminal, with good laundry service.

Nothing it is perfect.

The hotel's decor has a festive touch, with Christmas decorations still present. The staff are friendly and the breakfast meets expectations. The location is convenient, being close to popular attractions and the bus station. The daily cleaning and replenished toiletries are a pleasant surprise. The beds are comfortable and the hot shower is enjoyable.

During my stay at Hostal La Rosa, I found the room and toilet to be incredibly spacious, providing a comfortable and relaxing environment. The bed was adorned with enough blankets to keep me warm during the chilly Otavalo nights. The staff at the hotel were also very welcoming and provided us with a lot of helpful information about the area. The presence of a desk and chair in the room was a pleasant surprise and proved to be useful. The location of the hostel, just a few blocks from the bus terminal, made it convenient for exploring the city.

The room and bathroom were spacious and comfortable, with two double beds. The location of the hostel was perfect, just a short distance from the bus terminal and right across the road from Plaza de Ponchos. Additionally, there were two cafes/restaurants nearby, making it convenient for meals.

Although there were a couple of drawbacks, such as the lack of breakfast and the potential of the rooftop terrace not being fully utilized, overall, my experience at Hostal La Rosa Otavalo was positive. The staff was nice and helpful, always polite and with a smile.

Convenient location near market and transit center. Spacious rooms with nice views of town and mountains. Ample hot water. Helpful staff who assist with hikes and provide directions. Great breakfast with fresh fruit and juice. Easy walk from bus station. Good restaurants nearby.

We had a fantastic stay at this spacious and well-located hotel. The staff was incredibly kind and attentive, and the three brothers who run the place made us feel right at home. The full breakfast was a great way to start our days, and we appreciated the helpful insights and recommendations they provided. The room was spotlessly clean and the WiFi worked perfectly. It's definitely a place we would return to if we come back to this area.

We felt very well taken care of, and there was no reason to complain about anything.

The rooms were spacious, clean, and had comfortable beds. The private bathrooms were also clean and had hot water. The location of the hostel was great, with easy access to the Mercado Artesanal and the bus terminal. The staff was extremely friendly and helpful, providing great recommendations and assistance.

Felt like part of the family, no complaints whatsoever.

The rooms in this hostal were clean and spacious, with plenty of storage. The big windows brought in lots of natural light, and the showers had hot water and good pressure. The staff was friendly and helpful, providing great information about activities and local attractions. The location was perfect, being close to everything - restaurants, markets, and the bus station.

The street noise, which could be bothersome for light sleepers. But overall, it was a fantastic stay, and I would definitely recommend this place for its cleanliness, great staff, and convenient location.

We had a fantastic stay at Hostal La Rosa. The owner and staff were incredibly kind and helpful, providing us with a warm welcome and a thorough briefing on all the possible activities and sightseeing options in the area. They even gave us recommendations for great hikes, day trips, and the prices and timings of taxis. This level of personalized guidance was a pleasant surprise, as it's not common to receive such orientation from accommodations nowadays. The hostel/hotel itself is new and impeccably clean, and the wifi was strong and reliable. We thoroughly enjoyed our time here and would definitely return if we come back to this area.

No complaints.

Great central location, friendly staff provided helpful advice and map. Spacious room with hot water, albeit a slow start.

The value for money at this hotel was excellent, with comfortable beds and a great shower. The location was perfect, close to the Plaza de los Ponchos market and plenty of restaurants. The staff were friendly and went above and beyond to help us, even insisting on cleaning our room daily and accommodating our needs.

Breakfast offerings could be improved with the addition of drinking water to avoid plastic bottles.