Fantastic location near Chimborazo Volcano. Horse riding trip to Hacienda Cubillin was awesome. Excellent hotel and staff. Event volume shut down at 19:00. Fireplaces in rooms. Outstanding restaurant with large and delicious breakfast. Extremely friendly and helpful staff. Beautiful property and spacious rooms.

Nothing, all excellent.

I had a wonderful stay at a beautiful boutique hotel in Riobamba. The room was spacious and comfortable, with excellent heating and a cozy bed. The hotel had several areas to relax, and I enjoyed playing pool and sipping red wine in one of the lounge areas. The craft shop in the courtyard was a great find, offering beautiful local items and supporting the community. The food at the hotel was delicious, with tasty local dishes cooked to perfection. The staff were friendly and helpful, making my stay even more enjoyable. The sunset view from the deck was breathtaking. I highly recommend this hotel for a pleasant and memorable stay in Riobamba.

Although the hotel and staff were great, there were a couple of drawbacks. there was a noisy wedding during our stay, which disrupted the peace and quiet.

We absolutely loved our stay at this place! The location in a pleasant garden at the rear of the main hotel building was simply stunning. It provided a peaceful and serene atmosphere, perfect for relaxation. The service was top-notch, with room service and laundry available. The staff were extremely friendly and went above and beyond to make our stay comfortable. We also appreciated the airport shuttle service, which made our arrival and departure hassle-free. The hotel amenities were excellent - the rooms were well-equipped with ironing facilities, heating, and a terrace or patio. The flat-screen TV provided entertainment, and the free toiletries were a nice touch. We were also impressed by the dining options, with a restaurant and bar/lounge area offering delicious meals and drinks. this place exceeded our expectations in terms of comfort and quality services.

This place is highly recommended for families seeking a luxurious and comfortable stay.

The spacious rooms had some lighting issues, but a bedside table was provided upon request. The hotel's location is perfect for exploring nearby towns and the historic center. The delicious food and helpful staff added to the enjoyable stay. The manicured grounds and variety of birds were a pleasant sight.

The location of the hotel is simply stunning, surrounded by the breathtaking Avenue of the Volcanoes. The rooms are comfortable and spacious, providing a cozy and relaxing atmosphere. The hotel staff is friendly and attentive, ensuring a pleasant stay. The breakfast served is delicious, with a variety of options to choose from. Furthermore, the hotel offers excellent facilities, such as a restaurant with pool table and fireplaces, adding to the overall charm of the place.

The internet service can be unreliable at times.

The hotel is well-maintained, making it a perfect escape from the hustle and bustle of the city. the big and spacious rooms had a comfortable bed and pillows that will make you sleep like a baby. Adding to that, the amenities including the bar and restaurant offered delightful meals and drinks that gave us a taste of local cuisine. Location-wise, the hotel is conveniently located near famous landmarks and tourist destinations.

The staff seemed unenthusiastic, making us feel unwelcome and undervalued. Though the room was spacious, the heating system seemed inadequate to keep us warm during cold nights.