Decent breakfast, clean rooms, and helpful receptionists. Convenient for those with cars. Useful lobby amenities. Quiet location near the river.

The hotel is conveniently located near the Tomebamba river and not far from the city center, making it a great option for those who want to explore the area. The rooms are modern and offer nice views, and the breakfast is satisfying. Additionally, the hotel provides comfortable beds and a clean bathroom, ensuring a pleasant stay.

Some guests have complained about the lack of hot water, which can be a downside for those expecting a warm shower.

Clean, great location, quiet, comfortable bed, great room size, good breakfast.

Almost perfect.

The hotel is comfortable and clean, perfect for a quiet and safe stay. Great location near the river and within easy reach of Cajas park.

Felt at home instantly, nothing to complain about.

My stay at Nass Pinar Del Lago was a pleasant experience. The hotel was clean and comfortable, providing me with a relaxing environment during my visit to Cuenca. The location, although not in the center, was peaceful and safe, perfect for those seeking a quieter setting. The receptionists were friendly and helpful, particularly Vanessa, who went above and beyond to assist me with storing my luggage and arranging transportation. The availability of maps and teas in the lobby was a nice touch, making it convenient for me to explore the city on foot. Despite the limited breakfast options, I found the cocoa with hot water to be a delightful treat. I would recommend this hotel for its value and the positive experiences I had during my stay.

We had a wonderful stay at this luxurious hotel. The location was perfect, just a short distance from the city center, which made it easy for us to explore all the attractions. The hotel offered a wide range of services, including room service, dry cleaning, and laundry, which added to our convenience. The rooms were spacious and well-maintained, with amenities such as a mini-bar and sitting area. The soundproofed rooms ensured a peaceful and comfortable sleep. We also enjoyed the lovely terrace, where we could relax and soak in the beautiful views. The staff were friendly and attentive, making us feel welcome throughout our stay.

We would highly recommend this hotel to anyone.

The location of the hotel is great, very close to the city center. Two complementary drinks were offered, which was a nice touch. the room had a great view of the city.

The hotel felt old and run-down, with mold present in the room's bathroom. the breakfast was overpriced for what was offered, and the room's fridge was empty and made loud noises.