Upgraded to spacious suite, no breakfast. Repeat stay over Xmas, special requests arranged at fair price. Renovated floors, ample room and clean bathrooms. Helpful, kind staff. Healthy and vegetarian options in room service menu. Quick and responsive reservation process. Great view from room, comfortable beds. Excellent breakfast buffet with different options. Bottled water provided. Smooth check-in and check-out. Would recommend. one of the best hotels.

The hotel is conveniently located in the center of the business district, making it a great choice for business travelers. It is also a little away from the major tourist areas, ensuring a more quiet and relaxed atmosphere. The Spanish restaurant on site provides a delicious dining option, and the La Floresta neighborhood nearby offers plenty of entertainment and dining choices. The rooms are spacious and clean, with comfortable beds and well-maintained bathrooms. The service provided by the staff is top-notch, as evidenced by the helpfulness of the concierge and front desk staff mentioned in a review. The breakfast buffet is excellent, offering a wide variety of options to start the day. the hotel offers great facilities and advantages such as an upgrade option, stunning views over the city and mountains, and a charming bar area with friendly staff.

The check-in process can be slow and frustrating at times, as mentioned in one of the reviews.

Exceptional accommodations and staff. Highly recommend. Not within walking distance of attractions, but easy access by Uber/taxi. Attentive and friendly staff, especially Orlando and Veronica. Customer-focused and strives to make guests' experience the best. Good restaurants with great service. Spacious rooms with nice furniture. Outstanding from reservation to check-out.

Nothing, no complaints at all.

Great staff, quick response to inquiries, free room upgrade, nice view, comfortable beds, excellent breakfast buffet.

Felt totally at home, no complaints whatsoever.

The welcome drink at check-in was a nice touch. the hotel is located close to the old town and trendy restaurants. Continental breakfast had a variety of local and international options to choose from.

The rooms were a bit dated and the beds were uncomfortable. the lack of no smoking rooms was a problem for non-smokers as the smell of smoke seeped into the rooms.

Wonderful experience! The staff at Swissotel Quito went above and beyond to ensure our stay was exceptional. They even offered a free room upgrade to avoid any inconvenience. The room was spacious with a stunning view, and the comfortable bed provided a great night's sleep. The breakfast buffet was extensive and delicious, offering a variety of options every day. The hotel's location in La Floresta neighborhood was convenient, with nearby shops and restaurants. I highly recommend this hotel for a pleasant stay in Quito.

the staff was attentive, providing exclusive amenities that fulfilled our needs. We enjoyed the indoor swimming pool, sauna, and spa lounge. the in-room breakfast was deliciously prepared, and the restaurant had a great selection of local and international dishes. We also appreciated the private facilities and convenient location.

The only minor issue we encountered was the noise from outside street traffic during the night. it did not detract from our otherwise comfortable stay.

Rooms are wide, clean and great for families. Big kitchen, well supplied. Multiple restaurants with great options. Kind and gentle staff. Parking included. Stunning view. Comfortable beds. Excellent breakfast buffet.

Nothing everything was great.