During my Christmas stay at this hotel, I was pleasantly surprised by a few key aspects. the hotel's prime location provided breathtaking views of the sea, gardens, and nearby palace. It was truly a picture, perfect setting. Secondly, the staff at the hotel were incredibly friendly and helpful, making my stay even more enjoyable.

There were a few aspects that I didn't particularly enjoy during my stay. the breakfast at the hotel was disappointing, with a broken coffee machine and dry pastries.

As low-budget travelers, we were delighted by the excellent hospitality at Helnan Royal Hotel. The staff was friendly and welcoming, making us feel right at home. The room was clean and comfortable, with a stunning sea view. We also want to thank Aly Fathey for the amazing room decoration for our anniversary. The front desk staff, especially Mr. Amir Mohammed, was professional and helpful, ensuring that our check-in was smooth and that we had everything we needed. The hotel's location within Al-Montaza gardens was perfect, providing us with beautiful scenery and easy access to historical palaces. a memorable and enjoyable stay.

Felt like home, no complaints.

I recently had the pleasure of staying at a hotel inside a huge park, surrounded by beautiful gardens. The location of this hotel was truly unique, as it was once owned by the king of Egypt himself. The rooms were spacious and cozy, with large twin beds and a beautiful view from the balcony. The staff were very friendly and provided excellent service, ensuring that my every need was met. To top it all off, breakfast was included in the affordable price, making this hotel a great value for money.

All aspects of my stay were absolutely fine.

Great hotel, amazing view, professional staff, clean rooms, easy check-in/out, good food.

For us it was ideal.

I recently stayed at a wonderful hotel with a perfect location near the ancient royal palace. The room was comfortable and clean, with a great view. The staff were attentive and provided excellent service, especially at the spa.

One small thing that could have made the breakfast even better is if there were more variety in the buffet options.

As a satisfied guest at Helnan, I had a fantastic stay at the hotel. The room was incredibly clean and offered an amazing view. The staff were not only respectful, but also friendly and always willing to assist. The overall experience was perfect and exceeded my expectations.

I totally recommend this hotel.

I recently stayed at Helnan in Montazah Gardens for a short vacation. The service was exceptional, with Mr. Marwan at the front desk being incredibly helpful and accommodating. Miss Mariam also provided excellent assistance in planning our activities and dining options. The room itself was clean and comfortable, with a stunning view of the sea. The private beach was an added bonus. The staff throughout the hotel were friendly and welcoming, making us feel valued and at home. I highly recommend Helnan for their outstanding hospitality and great facilities.

Can't recommend this hotel highly enough.

The view is stunning, and the rooms have a charming retro vibe. The staff goes above and beyond, even surprising us with a birthday cake. The variety of restaurants, including a unique steakhouse, is a highlight. The receptionist and housekeeping team were incredibly helpful.

The staff at the hotel were friendly and helpful, making my stay more pleasant. the rooms were clean and comfortable, providing a good night's sleep. the hotel's location was convenient, with easy access to key areas in the city.

There were some aspects that I didn't enjoy during my stay. the beach was small and crowded, and there were construction activities nearby, which caused noise and disrupted the view.

The hotel is in a quiet spot away from busy streets, with a great view of the sea shore. The room is spacious with a comfortable king size bed. The staff were friendly and helpful, and the hotel had a good choice of restaurants and drinks. Perfect for relaxation after sightseeing.

Nothing not to love.

Super clean and sanitized rooms. Comfortable beds. Helpful and skillful staff. Fantastic private beach. Best location in Alexandria. Unmatched view from all rooms. Neat and helpful room attendant. Gentle and warm welcome from reception members

Great location with a nice sea view. Friendly and helpful staff. - Clean rooms.

Miscommunication regarding room type and key activation. Delay in receiving luggage and broken items.

Perfect for a city break. Location is central and near key attractions. the breakfasts were delicious and there were plenty of complementary snacks offered in the lobby. Plus, the staff were very helpful and attentive.

The noise level was quite high throughout the night, which made it hard to get a good night's sleep. the rooms were quite small, which made it tough to store all our belongings comfortably.

We had an amazing stay at this luxurious hotel located inside a huge park that was once owned by the king. The location is perfect, near a palace and the gardens. The service was incredible with room service, laundry, tours, and car hire available. Our room was spacious with great amenities including a terrace, mini-bar, and soundproofed walls. The dining experience was fantastic with a variety of options and the staff was friendly and eager to help.

This venue is highly recommended for anyone looking for an enjoyable and relaxing vacation with family or friends.

My recent stay at the Helnan hotel was fantastic. I was in Alexandria for a relaxing beach vacation and stayed at the hotel for a week. The room was spacious and had a wonderful balcony with a stunning view of the sea and Montaza palace. The beds were wide and comfortable, and the bathroom was clean and well-equipped. The hotel's location in the Montaza area provided privacy and tranquility, perfect for a peaceful getaway. The staff was incredibly helpful and went above and beyond to ensure my satisfaction. Lastly, the breakfast open buffet was absolutely amazing.

Can't recommend highly enough this hotel