We had a fantastic stay at this hotel. Clean and quiet rooms with comfortable beds and nice bathrooms. The hotel is conveniently located near the center of the city, making it easy to walk to all the places of interest, restaurants, and more. The staff were particularly helpful and provided a warm welcome. They were quick to handle any requests and made our stay a real pleasure. The hotel also offers electronic access and USB ports in the room for convenience. this hotel is highly recommended and excellent value.

Everything great.

The hotel was located in a quiet area, allowing for a peaceful stay. The rooms were comfortable and well-equipped, with English-style electric wall sockets, making it convenient for charging electronic devices. The secure underground parking, though limited, was a great perk. The staff at the reception and bar were efficient and friendly, providing excellent service. The location of the hotel was ideal, being within walking distance of restaurants and tourist sites. The shower room was excellent, offering a refreshing and enjoyable experience. I highly recommend this hotel for a comfortable and convenient stay.

Spacious room with no bath, only a shower. Friendly staff. Convenient location, 5-minute walk to the old port. Tea tray provided.

The friendly staff made us feel welcome from the moment we arrived, and the chambermaid services were excellent. The spacious and comfortable room provided us with a delightful retreat after a day of exploring. The location was convenient for all the amenities and activities we wanted to experience. Despite the lack of clear street signs, once we found the hotel, it was smooth sailing. we would highly recommend this hotel for a delightful stay in La Rochelle.

Friendly and helpful staff. Spotless rooms. Excellent English. Daily room service. Comfortable bed. Good quality hair dryer. 5-minute walk to the port. Secure underground parking. Reasonable prices.

Nothing to be said.

The hotel recently underwent a full renovation, resulting in clean and fully furnished rooms. The staff at the reception and bar were polite and helpful. The breakfast offered a wide variety of options, including oysters and wine. The location was convenient, with close proximity to the train station, seafront, aquarium, and restaurant areas.

Felt at ease, no complaints at all.

This hidden gem offers a prime location in the heart of the city, just a short walk from the bustling train station. With stunning views of the harbor, guests can enjoy the beauty of the waterfront right from their room. The modern and spacious rooms provide a comfortable retreat after a day of adventure. The friendly and accommodating staff go above and beyond to ensure a pleasant stay. Indulge in a delicious breakfast with a wide variety of delectable options, including fresh oysters and tantalizing desserts.

Limited lighting in the bedroom area.

Central location with plenty of nearby restaurants and attractions to explore. Impressive underground parking that’s free to use.

Breakfast wasn't great, the room was too crowded for a comfortable eating experience, the setting was too loud, and it was often stressful in the mornings. The parking garage was also difficult for us to navigate, making it stressful just getting in and out.

A stay at the Premier Masqhotel was truly remarkable. Every staff member we encountered provided unbelievable customer service, going above and beyond to ensure our comfort and satisfaction. From the moment we arrived, we felt pampered and well taken care of. The rooms were comfortable with modern bathrooms, and the level of housekeeping was excellent. The hotel's location was perfect, with easy access to restaurants, shops, and public transportation. We were impressed with the staff training and will definitely be returning to this hotel for future trips. Thank you, Best Western, for a fantastic experience.

Staff helpful, English perfect. Dentist, Cognac Only shop found. Immediate plumbing help. Convenient petrol station. Exceptional breakfast buffet. Comfortable room with bathrobes and slippers. Secure covered parking available. Excellent location, easy walk to town.

None

We stayed at Best Western in La Rochelle for a few nights during our motorcycle tour. The hotel staff, especially Pierre, were incredibly friendly and made us feel like part of the family. The location is convenient, being just a short walk from the railway station and town center. The rooms were comfortable and well-equipped, and we appreciated the tea/coffee making facilities. The breakfast had a good selection of hot and cold food, catering to different dietary preferences. it was a quiet and peaceful stay, and we felt refreshed each morning.

100% Recommend this hotel.

The value for money at the hotel was excellent, with a spotlessly clean room, extra pillows, plenty of towels, and one of the comfiest beds we've slept in. The location was great, away from the noisy nightlife but still within walking distance of the port, bus stops, and train station. The staff were incredibly friendly and went above and beyond to make us feel welcome, providing maps, restaurant suggestions, and even helping me find an optician when I broke my glasses.

The only thing that could have been better during breakfast was the positioning of the sink tap, which sprayed water in an uncomfortable area when turned on.

best western exceeded my expectations during this fantastic walking tour. the hotel was clean, the staff were helpful and spoke excellent english. the location was perfect, just a short walk to the old town. the room was large and comfortable, and the breakfast was fantastic.

Air conditioning didn't work.

We stayed at this hotel on our recent trip and we were impressed. The location was excellent, just a short 5-minute walk to the port. The staff were friendly and made us feel welcome. The rooms were spotless and well-maintained, with all the amenities we needed. The breakfast buffet was fantastic, with a great selection of hot and cold food. we had a great experience here and would definitely stay again.

This place is perfect for families looking for a comfortable and luxurious stay. The staff were very helpful and friendly, offering advice on where to eat in the town and even printing something out for us.