The hotel is in a beautiful location in the heart of St Emilion, surrounded by narrow streets and limited parking. The rooms are sympathetically renovated and have tasteful interiors. Guests have praised the helpful and professional staff, who go above and beyond to assist with any queries. The on-site restaurant offers a Michelin-starred dining experience, with a beautiful menu and skillfully cooked dishes. the hotel offers complimentary wine tours to explore the local vineyards.

Some guests have mentioned issues with creaking floorboards in certain buildings and intermittent internet connection.

The bedroom was excellently furnished and the bathroom was perfect, especially the standalone bath tub. The reception upon arrival was perfect, and the staff were very helpful. The associated Michelin-starred restaurant served one of the best French meals I've had in a while. The location was also ideal, within walking distance to everything in town.

There were a couple of drawbacks, such as the difficulty in finding the hotel initially and the lack of car access near the reception. The breakfast selection could have been better, with limited options and quantity of food.

I was initially worried about finding the hotel, but once I arrived, I was greeted by exceptionally kind and professional staff. The room was lovely and the food at the Michelin-starred restaurant was exceptional. I felt pampered and well taken care of throughout my stay. I would highly recommend this hotel.

Small, charming spot with large rooms, well-appointed bathrooms, and views of the old city. Excellent food from their restaurant, especially dinner. The staff is friendly and professional.

Located in the heart of the charming town, this hotel offers easy access to the main attractions and shops. The rooms are tastefully decorated and spacious, providing a comfortable stay for both adults and children. The bathroom is clean and well-maintained, with all the necessary amenities. The staff is professional and friendly, ensuring a pleasant experience. Guests can enjoy a delicious breakfast with a variety of options to choose from. The location of the hotel offers stunning views of the surrounding area, adding to the overall appeal.

Some guests have mentioned difficulties in finding the hotel due to inadequate directions.

We had an amazing stay at this hotel, right in the heart of town. The location couldn't be better, as we were just steps away from everything Saint-Emilion has to offer. The staff were incredibly friendly and attentive, providing top-notch service. We were greeted with a welcome drink upon arrival, which was a nice touch. The room itself was beautifully decorated and had all the amenities we could ask for, including heating, air conditioning, and a sitting area. The terrace offered a great view of the surroundings. The hotel also had a spa and wellness center, where we enjoyed a relaxing massage. this place exceeded our expectations.

We recommend this hotel to everyone.

The room decoration was really nice with a spacious layout and a lovely bathtub for two! the staff were friendly and helpful with anything we needed at any time of the day. the location was also central and we were able to walk to nearby sites and attractions.

The breakfast was quite poor with a limited selection of food that was not enough for everyone. the parking was also far away and there was no assistance with luggage.

We definitely got great value for our money at the hotel. The room was not only spacious and beautifully decorated, but also incredibly comfortable. The location was perfect, right in the heart of town and within walking distance to everything. The staff treated us exceptionally well, making sure we had a memorable stay.

The only thing that could have made breakfast better was a wider variety of items, especially when it came to eggs.

I had an incredible stay at this hotel. The location presented a bit of a challenge on arrival, given the very narrow streets in the town and the limited parking, but it was definitely worth it. The staff here were so courteous and helpful, waiting until 11pm for my delayed arrival and then providing me with jaw-dropping food. The room amenities were top-notch, with heating, air conditioning, and a lovely terrace. I also appreciated the free toiletries and the am/fm alarm clock in the room. The dining experience was fantastic, with a restaurant that offered in-room breakfast, packed lunches, and special diet menus.

My only complaint would be that it could have been more easily reachable or communicative. There were times when the staff seemed busy and rushed, and it felt like they barely had time to pour the wine into the glasses without a word.