The staff were incredibly welcoming and helpful, making check-in a breeze. The food and wine selection offered met the high standards expected of a luxury hotel. The location was perfect, allowing us to easily walk to various attractions and amenities nearby.

The staff in the restaurant seemed untrained and the overall atmosphere was casual, not what we expected from a 5-star establishment. The prices for food and drinks were quite high, especially considering the quality of the venue.

The bed was comfortable and provided a good night's sleep. the hotel staff were friendly and helpful, providing great customer service. the hotel is conveniently located close to major attractions and public transportation.

The cleanliness of the room was subpar, with visible signs of wear and tear. the outlets in the room were faulty and did not work properly.

Staff exceptional, great croissants, central location near major amenities. Visit Fragonard perfume museum nearby.

The complimentary breakfast was decent and the fresh fruits were a highlight. Plus, the hotel was located close to a beautiful square and some of the best shopping streets in the city.

Our stay was marred by the shoddy state of the hotel. the rooms were in dire need of renovation and the decor was haphazard and outdated.

Helpful staff, excellent location for exploring Paris on foot. The concierge went above and beyond to assist with trip planning and restaurant recommendations. Enjoyed the complimentary breakfast with a wide variety of options. The room was spacious and modern, and the bed was comfortable. Despite some ongoing construction, it didn't affect our stay. I would highly recommend this hotel for a wonderful experience in Paris.

Perfect location and facility. Nice and helpful staff. Warm welcome and gesture for special occasion. Beautiful room with a great view. Convenient walking distance to attractions. Upgraded room without asking. Polite and helpful staff, especially concierge. Delicious restaurant with attentive staff.

N/A

We had a fantastic stay at this hotel. The staff was extremely helpful, especially Xingxia and Maria, who went above and beyond to accommodate our requests. The hotel facilities were top-notch, and the rooms were beautiful, comfy, and quiet. The location was perfect, with a metro station nearby and only a short walk from the Seine. The breakfast was one of the best we've experienced, with a wide variety of options. we felt like family and would definitely return.

Nothing at all.

Located in the heart of Paris, this hotel offers easy access to all the key attractions of central Paris. Situated in the Opera area, it is convenient to take the metro and explore the city. The rooms are spacious and modern, providing a comfortable stay. The concierge service is friendly and helpful, offering assistance with trip planning and restaurant recommendations. The breakfast buffet offers a wide variety of delicious options, ensuring a satisfying start to the day.

Some guests have complained about the staff at a specific restaurant within the hotel, mentioning that they were poorly trained and the service did not meet the standards of a 5-star hotel.

We got excellent value for our money with a comfortable room and great service. The location was perfect and the staff treated us very well, making our stay enjoyable.

Breakfast delights, but could be improved with a wider variety of options.

I had the most pleasant stay at this hotel. The location was perfect for shopping and seeing the major sights. It was within walking distance of everything I needed, including shops, restaurants, and transportation. The hotel facilities were impeccable, and the rooms were spacious and comfortable. The staff was incredibly attentive, helpful, and friendly. The breakfast was splendid and definitely worth the price. I would highly recommend this hotel to both friends and business associates.

Nothing not to like.

Excellent location, close to shopping and cultural sites. The newly renovated room was fresh and comfortable. The Duplex Suite was amazing, with a beautiful balcony overlooking the city. The hotel provided a lovely touch for our anniversary. Breakfast was delicious and the bar had great cocktails. The hotel was spotlessly clean and the service was top-notch. I highly recommend this hotel for a luxurious experience in the heart of Paris.

I recently stayed at an amazing hotel in the heart of Paris. The location was perfect for exploring the city and shopping. The service we received upon arrival was extremely welcoming and friendly, which continued throughout our stay. The room was absolutely amazing, clean, and charming. I was pleasantly surprised by the delicious breakfast, especially the freshly marinated salmon and French press coffee. it was a beautiful hotel in a perfect location, and I can't wait to stay here again.

Although everything was perfect, the breakfast could have had a wider range of hot food options, such as omelettes. Also, some of the staff at the reception could have been more polite and helpful in their communication.

Good This hotel is located in an excellent area, close to popular shopping centers and landmarks. the spacious and well-decorated rooms have exclusive amenities and luxurious bedding, ensuring a comfortable and relaxing stay. the staff's excellent service resulted in all my needs being fulfilled, from in-room breakfast to bar/lounge area snacks.

Cons One minor issue was the limited spa facilities available. While the massage and beauty treatments were great, there were no Jacuzzi, body scrub, or treatment room options.

Great location near restaurants, shopping center, and attractions. Looking forward to staying again. Beautiful hotel with clean facilities. Helpful and friendly staff.

Pro: Great value for money, room was lovely and had a beautiful view. The location was excellent, within walking distance to all the main attractions. The staff, especially Laureen Debrosse, were friendly and went above and beyond to make our stay memorable.