The hotel had spacious rooms and comfortable beds, which made for a relaxing stay. the location was convenient, with easy access to public transportation and a short distance from the city center. Additionally, the staff was friendly and helpful, providing excellent customer service throughout the stay.

There were some disappointing aspects of the hotel. the cleanliness was subpar, with noticeable dust and a lack of attention to detail in tidying the room.

Amazing staff, wonderful bar food, clean rooms, great breakfast variety.

Nothing to fault.

I had a fantastic stay at this luxurious hotel. The location in a quiet environment was perfect for a peaceful getaway. The hotel is situated within a private university campus, providing a unique and tranquil atmosphere. The room amenities, including tea and coffee facilities and a comfortable sitting area, made me feel right at home. The free Wi-Fi in the rooms allowed me to stay connected throughout my stay.

For families looking for a hotel in the city center, I would recommend considering other options nearby.

We had a fantastic stay at Hotel Chester in Heidelberg. The staff was incredibly friendly and helpful, and we were pleasantly surprised when they upgraded our room to an even better one at no additional cost. The room was super clean and the bed was amazing, ensuring a comfortable and restful night's sleep. The location, although not in the city center, provided a peaceful and quiet environment, which was perfect for us since we were traveling by car.

The only downside was the breakfast selection. It would have been better to have more options available, especially considering the slightly higher price.

We had an amazing stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. The staff was extremely friendly and helpful with all our questions. The location, just outside the town and not far from the motorway junction, made it convenient for us to explore the city center and all its activities. Additionally, being near the university campus gave us a vibrant and youthful atmosphere. The breakfast provided was delicious and had a wide variety of options.

Was all great.

The hotel was clean and had great facilities. The staff was very helpful and welcoming. The breakfast served by the lady in the restaurant was delicious and served with a smile. The reception lady also provided us with a lot of helpful information about the city.

Absolutely nothing to say about dislikes.

As foreign tourists, we loved the hotel's modern and stylish decor. The rooms were spacious and comfortable, making us feel right at home. The staff were incredibly friendly and helpful, going above and beyond to assist us during our stay. A standout feature of the hotel was the Finnish sauna on the top floor, which was a perfect way to relax and unwind. Additionally, the hotel's location, although outside of the city center, made it easy to reach by car.

Felt really good, no complaints.

During our stay at Hotel Chester, we were impressed by the comfortable and spacious rooms. The hotel provided all the necessary amenities for a pleasant stay. The bathroom was clean and well-maintained. The hotel's location on the university campus created a pleasant atmosphere with fresh plants and flowers. We enjoyed the cozy and beautifully decorated bar in the lobby. The hotel also offered convenient bus transportation to the city center, allowing us to explore Heidelberg easily. we had a positive experience at Hotel Chester and would recommend it to others.

The layout is modern, with a nice bar offering good food and drink options. The hotel is located in a quiet and tranquil area, slightly removed from the city center. The staff is super friendly and helpful. The rooms are clean and well-furnished. Transportation options like tram and bus are available.

We had an amazing stay at this hotel in a beautiful and serene university campus. The quiet surroundings provided a peaceful environment, ensuring a restful night's sleep. The spacious and well-decorated rooms were equipped with all the necessary amenities, including tea and coffee facilities, a sitting area, and a flat-screen TV. The staff were friendly and helpful, providing excellent room service and ensuring our comfort throughout our stay. Additionally, the hotel offered free Wi-Fi in the rooms, allowing us to stay connected at all times.

We highly recommend this hotel to everyone who wants to enjoy a luxurious and comfortable stay.

I was pleasantly surprised by the modern and clean room at this hotel, providing me with a great night's sleep. Despite being a few kilometers outside of the city center, it was easily accessible by car. I will definitely choose to stay here again when visiting Heidelberg. I highly recommend this hotel.

Modern hotel, spacious rooms, helpful staff, Finnish sauna, variety at breakfast, easy to reach by car.

Nothing, no complaints at all.

The location of the hotel is less than ideal, as it is situated in a university campus 15 minutes away from the city center. This could be inconvenient for guests who wish to explore the city and its activities, as it requires either a long walk or an expensive taxi ride.

The design element in the room's shower, such as the glass window, lacked a handle to open and join to the shower. This could be particularly inconvenient for disabled individuals who may require additional support and stability.

The staff provided excellent service, going above and beyond. They were professional and caring, answering all our questions in detail. The hotel is clean, with modern furnishings. It is located in a peaceful area by the river, with convenient transport options to the city center. The breakfast was good and the staff were helpful.

The hotel offered great amenities, including a comfortable bed and modern bathroom. I also enjoyed the delicious breakfast with many tasty options. I appreciated the convenient location that was close to public transportation and provided street parking.

The location of the hotel was far from the city center and main attractions. It required a long walk or short taxi ride to reach popular tourist destinations.