The room was spacious and clean. The breakfast buffet had a good variety of options to choose from. The hotel was conveniently located near public transportation and easy to find.

My overall experience was not great. The hotel lacked basic amenities, such as a coffee and tea facilities and a mini-fridge in the room.

I had an amazing stay at this luxurious 4-star hotel nestled in the stunning mountains. The location was perfect as it was easily accessible from the Autobahn, making it convenient for travelers like me. The hotel staff were incredibly friendly and helpful, providing top-notch service throughout my stay. The room was beautifully decorated with a modern yet authentic alpine appearance, creating a cozy and inviting atmosphere. I particularly enjoyed the delicious breakfast with an orange juice machine that freshly squeezed orange juice, adding a refreshing touch to my mornings.

Families will definitely enjoy their stay at this hotel, thanks to its amazing facilities and services.

The chalets were new and cozy, with a terrace and rocking chairs. The location, on a closed terrain, provided a sense of intimacy and peace. Additionally, the chocolate Easter bunnies left at our doorstep in the morning were a delightful surprise.

There were some minor issues during our stay. We experienced a power outage after turning on the bed lights, but it was swiftly resolved by the reception.

Great room, fabulous staff, awesome breakfast with fresh squeezed orange juice. Authentic alpine atmosphere, modern construction. New cozy chalets with lovely rocking chair terrace. Surprise chocolate Easter bunnies for the kids. Luxurious breakfast with meats and smoked salmon. Outdoor play areas for the kids.

I had a fantastic stay at Fire & Ice! The family room was perfect for my kids with cozy bunk beds. The skiing facilities were top-notch, and the lively music in the bars added to the fun atmosphere. The decor was lovely, and the short drive to the winter markets was convenient. I highly recommend this hotel!

Intimate chalets with rocking chair terrace. Chocolate Easter bunnies at doorstep. Fine breakfast with luxurious meats and smoked salmon. Husband loved sauna overlooking indoor ski slope. Friendly and helpful staff. Incredible breakfast. Kids loved outdoor play areas. Large and comfy room.

No negatives from this place.

The hotel had clean and spacious rooms, with a fantastic alpine atmosphere. The staff were friendly and accommodating. The breakfast was delicious with a great variety. Parking was free and convenient, and the location was easily accessible from the Autobahn.

No open restaurants on Sunday evening.

I recently stayed at a 4-star hotel in the Neuss area and had a fantastic experience. The hotel is conveniently located near the Autobahn, making it easy to access. The rooms were spacious and comfortable, with all the necessary amenities like air conditioning, mini-bar, and ironing facilities. The hotel also offered a wide range of services such as room service, bicycle hire, and even ski equipment hire. I particularly enjoyed the spa and wellness center, which had a sauna overlooking the indoor ski slope. The staff were friendly and accommodating, making my stay even more enjoyable.

I highly recommend this hotel to family and friends. The location is great, with easy access to the Autobahn and beautiful mountain views.

From check-in to check-out, excellent service and friendly staff. Buffet had a wide variety of delicious options. Spacious and comfortable rooms. a fantastic stay!