We had a wonderful stay at this luxurious hotel. The staff were incredibly helpful and friendly, greeting us immediately and ensuring we were comfortably settled. They even arranged three rooms together so our family could enjoy our stay together. The location was perfect for us, with easy access to nearby attractions, and the breakfast was absolutely delicious. We were impressed by the attention to detail and the wide variety of options available. The hotel also provided enhanced comfort with its comfortable beds and unique post-industrial park location, filled with fascinating memorabilia that added to the overall charm and history of the place.

Without a doubt, we would highly recommend this hotel to everyone. The positive aspects of this venue, including its prime location and exceptional service, make it a standout choice for a comfortable and enjoyable stay.

Incredibly helpful and friendly staff, accommodating rooms for families, delicious breakfast, exceptional staff.

Don't have any issues at all.

The breakfast spread was delicious and had plenty of choices for everyone. We also enjoyed how conveniently located the hotel was to local attractions, making it easy to explore the area. the open-plan style of the hotel was fun and unique, providing a pleasant atmosphere for our Easter getaway.

we had some issues with a mix-up of rooms during the night, which was a bit unsettling. While the staff resolved the issue in the morning and provided some compensation, it was not ideal.

The hotel is well located, especially if you're visiting the nearby UNESCO site. The rooms are comfortable, with spacious beds and a unique post-industrial park theme. The breakfast spread is good, offering a nice variety of options. The staff is friendly and helpful, accommodating families and resolving any issues that arise.

The lack of in-room tea-making facilities or room service can be inconvenient for guests who prefer to have those amenities readily available.

Our stay at Hotel Friends was fantastic. The open plan style kept our toddler entertained and the hotel's unique post-industrial park location was truly one-of-a-kind. The breakfast spread was delicious and the comfortable beds made for a great night's sleep. The staff were incredibly friendly and accommodating, making us feel right at home. I highly recommend this hotel for a memorable stay.