The hotel is conveniently located near the tram and bus station, making it easy to explore the city and access transportation. Additionally, it is within walking distance to the main railway station and city center, offering plenty of options for dining and entertainment. Guests can enjoy a pleasant view from the rooms, as some have a great view in the direction of the train station. The staff is friendly and helpful, providing excellent service. The rooms are quiet and of good quality, ensuring a comfortable stay. Breakfast is also mentioned as excellent in one of the reviews, offering a great start to the day.

Some guests mention a deterioration in the quality of the hotel, which might be a concern.

Had the best Xmas at this hotel. the staff was very kind and always ready to help. the room was clean and cozy, it had everything I needed, and the bed was very comfortable. I really appreciated the free WiFi and the central location of the hotel, which made it easy for me to explore the city and enjoy the Xmas markets.

Some aspects were a bit disappointing, for example, there were no extra amenities in the room, like a fridge or an iron. the curtains were not effective in blocking the light, so it was difficult for me to sleep in.

The hotel is conveniently located near the city center, within walking distance to the train station and close to Frankfurt airport. it is situated near the tram and bus stations, making it easy to explore the surrounding areas. The rooms and bathrooms are clean and well-maintained, as mentioned by guests who found their accommodations spotless. The staff received positive reviews for their friendly and efficient service, especially for going the extra mile to ensure guest satisfaction.

There was a discrepancy in the information provided about the inclusion of cultural tax in the price, as one guest mentioned having to pay it separately upon checking out.

The staff, breakfast, luggage trolley, elevator, air conditioning, facilities.

Nothing, it was perfect.

I was pleasantly surprised by my stay at this hotel. the value for money was fantastic. The prices were very reasonable, especially considering the location in the center of Darmstadt. I was within easy walking distance of everything I needed, including the main train station. The staff were also incredibly friendly and provided excellent service. The rooms were spacious and clean, with a comfortable bed and a neat bathroom. I particularly appreciated having a room with a back window, as it ensured a quiet and peaceful night's sleep. The breakfast options were basic but satisfactory, with scrambled eggs being the only hot option available.

All in all, my stay at this hotel was enjoyable and I have no major complaints.

The facilities were in excellent condition, with functioning air conditioning and all amenities working properly. Parking under the hotel was convenient, and the location close to the city center was a bonus. As a light sleeper, I appreciated the comfortable beds and quiet atmosphere.

I felt welcomed into the family and had no complaints whatsoever.

Great staff, helped with lost coats. Yummy breakfast with waffles. Convenient location near Luisienplatz. Comfy room, AC worked well. Yannick at reception was friendly and helpful. Could stay again.