Friendly staff, excellent location, spacious and well-equipped rooms with unexpected extras. Fully accessible for wheelchair-users. English version of the visitors' guide for native English-speakers. Enjoyable breakfast with a variety of dishes, including gravlax on rye.

Felt truly looked after, with nothing being too much trouble for the staff.

Spacious room, comfortable beds, pillow menu, complimentary drinks, helpful staff.

Not one thing.

The hotel is conveniently located near KIT south campus, making it a perfect choice for budget travellers attending the university. It is also close to the castle, providing a great opportunity for sightseeing. Additionally, the S2 tram that goes to the Messe is right nearby, making it easy to reach the exhibition center. Despite the ongoing construction noise, the hotel offers comfortable rooms with clean bathrooms and helpful staff. The abundant breakfast and free WiFi are added advantages that make the stay even more enjoyable.

The lack of blinds in the penthouse room made it difficult to sleep in when it got bright outside.

Comfortable and spacious rooms, good breakfast buffet, central location, friendly and helpful staff, free WiFi and minibar drinks, quiet rooms with inner courtyard view.

Comfortable, clean room with spacious bathroom and excellent ventilation. The minibar stocked with free drinks was a pleasant surprise. The hotel's central location was perfect for exploring the city and accessing public transportation. The friendly staff made us feel welcome. I highly recommend this hotel for a convenient and enjoyable stay.

I had a fantastic stay at this luxurious hotel in the heart of the city. The location was absolutely perfect, right across from the city hall, allowing me to easily explore all the attractions and the vibrant Christmas market. The staff here went above and beyond to ensure a comfortable and enjoyable stay. From the moment I checked in, I was greeted with warm hospitality and given valuable tips and recommendations that enhanced my visit.

I highly recommend this luxurious hotel to anyone looking for a comfortable and convenient stay in the city.

Comfortable and spacious rooms, good breakfast buffet, central location, friendly and helpful staff, free WiFi and minibar drinks.

For the price we paid, we got great value - a nice room with comfortable pillows and a delicious breakfast. The location was perfect, right in the middle of a lively neighborhood with no noise in the room. The staff treated us like royalty, giving excellent service and helpful recommendations.

The breakfast selection could have been better with some cooler air in the room.

The hotel's location was great, with easy access to restaurants and shops. The breakfast buffet was delicious with plenty of options, including gluten-free bread and rolls on request. The room was clean and comfortable with a good-sized bathroom, including a shower and deep bath tub. The staff was friendly, helpful, and spoke multiple languages.

Parking was a bit tricky and required a small walk from the hotel. there were construction works going on during our stay, and it was quite noisy in the mornings.

I recently stayed at Kaiserhof hotel in Karlsruhe for a weekend getaway. The staff were incredibly friendly and welcoming, making me feel right at home. The breakfast in the spacious restaurant was delicious and had plenty of vegan options for me. The sauna was a great way to relax, although the bed in the dressing room was a bit unexpected. The location of the hotel was convenient, with a public car park just a short 3-minute walk away. The free wifi worked perfectly and the interior, although not the most modern, had a unique charm that I really liked. The little extras like the free minibar and gown provided made my stay even more enjoyable.

I highly recommend this hotel.