I had a wonderful stay at this luxurious hotel! The location was ideal - just a short walk from the city center and close to the metro station. The staff were extremely friendly and welcoming, making me feel right at home. The room was spacious and well-appointed, with all the amenities I needed for a comfortable stay. The breakfast buffet was absolutely delicious, with a wide variety of options to choose from. I especially enjoyed making my own waffles and trying out the different cheeses and meats. The hotel also had a pool, although I didn't have a chance to use it. the value for money was excellent and I would definitely recommend this place to anyone looking for a comfortable and convenient stay.

I would highly recommend this hotel to everyone. The service, amenities, and location make it a top choice for both leisure and business travelers.

We had a wonderful stay here! The location was quiet, so there was no street noise in the evening. The hotel is situated in a peaceful neighborhood, making it perfect for a relaxing getaway. The room was spacious and nicely decorated, and it had all the amenities we needed. The hotel staff were friendly and helpful from check-in to departure. The service was top-notch, with room service, dry cleaning, and housekeeping available. We also appreciated the welcome drink upon arrival. The hotel had a variety of room amenities, including ironing facilities, heating, air conditioning, tea and coffee facilities, and a mini-bar. The sitting area and terrace provided a comfortable space to relax. The rooms were soundproofed, ensuring a peaceful night's sleep. The free toiletries were a nice touch, and the cookware and kitchen utensils were convenient for those who prefer to prepare their own meals. The television and alarm clock were modern and easy to use, and the flat-screen TV and carpeted floors added a touch of luxury. The dining options were excellent, with a restaurant, bar/lounge area, and snack bar available. The buffet breakfast had a wide selection, and the packed lunches and special diet menus ensured that everyone could find something they liked. We appreciated the staff's effort to accommodate our needs. The leisure facilities were fantastic, with a dazzling indoor swimming pool, sauna, and sun loungers. The hotel also offered free Wi-Fi and luggage storage, making it easy for guests to stay connected and explore the city. The 24-hour reception provided convenience and peace of mind. The fitness studio was well-equipped for those who like to stay active. this place provided enhanced comfort and quality services, and we would highly recommend it to our family and friends.

We had a fantastic stay at this hotel. The location was excellent, being very easy to get to and in a good area within walking distance to nice outside dining options. The cleanliness of the hotel was exceptional, and the spacious room and bathroom were nicely decorated and clean. The hotel facilities were great, with a spa that included a fantastic sauna and a large pool. The breakfast offered a wide range of choices and was delicious. The staff were all very friendly and helpful.

Nothing bad to say.

The rooms were spacious and clean, exceeding my expectations. the hotel's location is great - it's in a quiet neighborhood but still within walking distance of the city center and close to public transport. the hotel also offers cheap parking options, which is a big plus. the staff was friendly and resolved any issues promptly. I had a wonderful experience and would definitely rebook at Mercure.

Nothing could have been better! 😊

The housekeeping staff at the hotel were very efficient and courteous. They did a great job in keeping the rooms clean and tidy throughout our stay. Additionally, the hotel had an indoor pool, which was a huge plus for our family. Our children had a great time swimming and it provided a fun activity during our stay. Lastly, the hotel's location was convenient, with a short walk along the river to get to the city center.

It was quite expensive for what was provided, and we found it to be very average. In fact, we ended up spending less on the lovely evening meals we had in local restaurants during our stay.

The hotel is conveniently located near the city center, with easy access either by a short walk or by taking the metro. This allows guests to explore the vibrant city without hassle. The area around the hotel is pleasant and offers a variety of shops and transport options. Additionally, the rooms are spacious and clean, providing a comfortable stay.

The restaurant could improve by offering more kid-friendly meals and having a gender-separated sauna, which would be more convenient for guests.

The hotel staff at Mercure was extremely accommodating when we arrived early in the morning. They stored our luggage and allowed us to check in later. The mattress in our room was so comfortable, and the location of the hotel was perfect for exploring the city. We were able to walk to the cathedral and enjoy a beautiful riverside stroll. The breakfast spread was impressive, offering a variety of options to suit everyone's taste. While the pool was a bit cold, it provided a refreshing escape from the summer heat.

We absolutely loved the comfortable beds and the spaciousness of our room. It was a great value for money. The hotel's location, although a little bit out of the city center, was still very convenient for us as it was within walking distance of various shops, restaurants, the cathedral.

Can't think of anything.

Very helpful and friendly staff, good facilities including gym, swimming pool and sauna, great location with plenty of restaurants nearby. The hotel itself is clean and comfortable, with excellent breakfast options.

Nothing all excellent.

Friendly staff, good breakfast, comfortable rooms with coffee machine. Convenient parking nearby.

Spacious, clean rooms. Kids happy with separate floors. Helpfully resolved midnight water issue. Convenient location to city center. Comfortable bed and varied breakfast.

The hotel's excellent location is a major plus, with both the zoo and historical town center within walking distance. The clean and comfortable rooms make for a pleasant stay. The pool, while slightly dated, is still a great amenity. Additionally, the breakfast offered is outstanding, with a full hot breakfast available.

Couldn't find any faults at all.

i had a great stay at a hotel in cologne, the room was comfy and clean, the breakfast had a great selection, and the location was convenient with good connections to the city center. the pool was also nice and i loved the option to make my own waffles. overall, a really good experience.

spa center not in same building

We got great value for our money with high-quality rooms and an enjoyable indoor pool. The location was convenient, close to an underground station, and the staff treated us professionally, helpful, and friendly throughout our stay.

Hotel breakfast could have been better with more variety and maybe some local specialties.

The rooms were comfortable and quiet, and the beds were cozy. The location was convenient, with a pleasant walk to the city center. The breakfast was delicious and offered a variety of options. I would recommend this hotel for a comfortable and enjoyable stay.