I had a fantastic stay at The Charles Hotel in Munich. The staff were amazing, upgrading my room to an executive suite. The shower was wonderful, and the room was well-appointed and maintained. The morning bellman was particularly gracious and helpful. The staff at reception were proactive, friendly, and all-around positive. The room was quiet and perfectly clean. The breakfast was delicious, too. I will definitely be coming back to The Charles Hotel in the future.

Strongly recommend this hotel.

The hotel had spacious rooms with great views of the city, and the staff was friendly and helpful. The location was central, with many attractions within walking distance. Additionally, the breakfast buffet was excellent.

The check-in process was not up to par with a 5-star hotel, and the overall glamorous feel was lacking. The restaurant chairs were worn out and in need of refurbishment, and the Christmas decorations in March seemed out of place.

The value for money was excellent, with comfortable rooms and a superb location. The staff at reception and the bar were very attentive and made our stay enjoyable.

The morning meal could be improved with a wider selection.

During my stay in Munich, I had the pleasure of staying at a hotel close to the city center. The location was perfect, as it was within walking distance to the main shopping center and the train station. The hotel was nestled in a park-like setting, which added to its charm. The room I stayed in was spacious and tastefully decorated, with a beautiful view of the Old Botanical Gardens and Frauenkirche. The bathroom was luxurious, with a heated floor and high-quality toiletries. The service at the hotel was exceptional, with friendly and attentive staff who went above and beyond to ensure a pleasant stay. The breakfast buffet was outstanding, offering a wide selection of delicious options. The hotel also had a spa and pool area, which was a great place to relax after a day of exploring the city. I highly recommend this hotel for its excellent location, comfortable rooms, and top-notch service.

The restaurant at the hotel did not meet my expectations.

Great location near popular attractions and the famous beer hall. Enjoyed the spacious and well-decorated Junior Suite with comfortable beds. The modern bathrooms had thick plush towels and good shade coverage for a good night's sleep.

Service at reception was not up to par, as staff failed to acknowledge our presence. Breakfast service was lacking, with unclean tables and a snobbish maître d' who did not provide proper seating arrangements.

Excellent staff, friendly and helpful. Amazing spa and great location. Best breakfast buffet. Outstanding concierge team.

This hotel was a great find during our city trip, offering excellent value and a prime location. the staff was friendly and accommodating at all times, making us feel welcome from arrival to departure. One of the best aspects was the complementary breakfast, tasty and filling enough to keep us going for hours of sightseeing. we appreciated the complementary WiFi, which was fast and reliable. a fantastic stay that we would highly recommend to others.

Our room did not have any coffee or tea-making facilities, which meant we had to order room service every time we wanted a hot drink. the bathrobe in the room was uncleaned, which was a bit of a shock when we put it on.

As backpackers, we loved the hotel's convenient location near the main shopping center and rail station. The bed in our room was incredibly comfortable, and the pillows were firm just like we prefer. The breakfast buffet offered a wide variety of options and the staff was always eager to assist and serve. The well-trained staff provided personalized service that made us feel welcome and valued.

The staff at the Charles Hotel made us feel special and went above and beyond to ensure our stay was enjoyable. Nothing was too much trouble for them, and their attentiveness made our experience truly memorable.

Excellent staff, spacious rooms, nice view, best breakfast buffet.

Can't think of anything.

I got great value for my money at this hotel. The room was spacious, modern, and stylish, and the service was exceptional. The staff were friendly, informative, and always went the extra mile to make my stay enjoyable. The location was convenient, with a cozy and peaceful surroundings.

The breakfast could have been improved by offering a complimentary coffee machine or water boiler cattle in the rooms. Having to order tea and coffee from room service and pay for it was a bit inconvenient.

Spacious rooms with garden views, exceptional concierge service, friendly front desk staff, discounted rate, dedicated doormen, exquisite in-room dining.

Nothing to fault.

Friendly staff, convenient location near train station and attractions. Spacious, clean room with nice amenities. Pool, steam room, and sauna available until 10 pm. Excellent breakfast with a variety of options. Lovely view of park.

The staff were extremely friendly and welcoming. Beautiful hotel with spacious rooms and comfortable amenities. Delicious breakfast buffet and exceptional food in the evening. Highly recommended!

Don't have any issues at all.

We loved the beautiful rooms, excellent cleaning service, and incredible breakfast, especially the delicious bacon. The room service and food were amazing, and the staff was very friendly and helpful. We also appreciated the possibility of a later check-out. As bike riders, we enjoyed the bike-friendly facilities and amenities.

Felt relaxed, no reason to complain.

During my recent stay at The Charles Hotel, I was blown away by the exceptional level of service I received. The front office manager, Carina Mueller, went above and beyond to ensure that my experience was truly memorable. She personally reached out to me prior to my stay to ensure that everything was perfect, and I couldn't have asked for more.