Great location, clean rooms, superb breakfast, friendly and helpful staff.

Not one thing.

Welcoming staff, great room, clean, perfect location, good coffee, comfortable bed.

Nothing it is perfect.

Brand new and modern hotel with a nicer interior than many others in the area. Great location, around a 10-minute walk from the old town and only a 6-minute walk to the beach. Room cleaned daily by a lovely and polite staff member. Georgia at reception went above and beyond to ensure our stay was perfect, providing recommendations and even delivering fruit and desserts to our room. Comfortable bed and lovely pillows. Fantastic air conditioner, perfect for resting during hot afternoons. Convenient location, with the Venetian Harbor just a 12-minute walk away. In-room coffee maker and water kettle provided. Large modern walk-in shower in the room. Extremely friendly staff who offered suggestions for activities. Convenient and free private on-site parking available. Hotel appears practically brand new, super clean, and convenient. Good sound insulation in the rooms. Located in a nice and quiet area, away from overly touristy spots. Easy access to everything needed, with the old town within a short walk.

Felt like royalty, no complaints at all.

This hotel exceeded our expectations in every way. The attention to detail and modernity of the rooms, including the brand new furniture and the sleek, modern bathrooms, were simply outstanding. We were pleasantly surprised by the value for money we received, as the prices were very reasonable for such a high-quality stay. The location of the hotel was another plus, being within walking distance of the city center but far enough away from the hustle and bustle to guarantee a peaceful night's sleep. The friendly and helpful staff made us feel welcome from the moment we arrived, offering tips and suggestions for our stay. The added bonus of having a tablet in the room, along with the fast and reliable WiFi, was a nice touch. We also appreciated the presence of balconies in the rooms, which provided a lovely place to relax and enjoy the surroundings.

No complaints whatsoever! The hotel provided a flawless experience.

The hotel is conveniently located, just a short walk to the city center and the historic area. The rooms are spacious and well-designed, with comfortable beds and modern bathrooms. The breakfast is amazing, with a wide variety of freshly prepared options. Additionally, the hotel offers free bikes for guests to explore the city and surrounding areas.

The hotel is located in a quiet area, away from the very touristy areas.

The rooms were clean, spacious and modern, which made our stay comfortable. The location was close to the city center and the beach, making it convenient to explore the area on foot. We also enjoyed the complimentary bicycle use to move around the city.

Our experience during Christmas was less than ideal. There were no festive decorations or special events offered, which left us feeling disappointed.

Breakfast was so amazing that I had to unbutton my pants. Free bikes helped me burn all those extra calories. The staff were like my personal servants, fulfilling my every whim.

That I couldn't take the entire hotel home with me.

Rooms and bathrooms are spacious. Breakfast includes fresh orange juice, eggs, yogurt, croissants, rusks, and Cretan specialties. Excellent recommendations from friendly staff. Brand new and modern interior. Convenient location, walking distance to both the old town and the beach. Daily room cleaning and comfortable bed and pillows. Exceptional facilities. Helpful and caring host.

The value for money at Balance was excellent, with a brand new, modern and comfortable room. The location was convenient and the staff were incredibly friendly and helpful.

The only thing that could make the food for breakfast even better would be a larger variety of options.

The staff at this hotel was incredibly friendly and welcoming, making our New Year stay extra special. They even provided a bottle of wine and a pizza for our late check-in - a perfect start to our visit. The rooms were clean and comfortable, with a cozy atmosphere that made us feel right at home. One of the highlights was the whirlpool room we switched to, which was perfect for relaxing our tired legs after our hiking tours. The breakfast was amazing as well, with a wide variety of delicious options to start our day off right.

. The air conditioning in the room was a bit strange and didn't provide enough fresh air during the night, so we had to open the window for ventilation.