Convenient location, friendly staff, clean rooms, excellent breakfast, good price-quality ratio.

Absolutely nothing.

The hotel is conveniently located near the port, making it a great choice for those traveling by ferry. It is also not far from the airport and the museum, allowing for easy exploration of the city. The rooms are clean and the bathrooms have hot showers. The staff is helpful and kind, ensuring a pleasant stay. Additionally, the breakfast provided is satisfying.

The hotel's decor and lighting may not be up to everyone's taste.

Great location, convenient for airport and ferry. Charming mix of old and new decor. Clean rooms with comfortable beds. Friendly and helpful staff. Good value for money. I would recommend this hotel for a comfortable stay in Heraklion.

Close to the harbor, excellent for getting around rapidly. The staff members were welcoming and helpful, always smiling and polite. Breakfast choices were adequate and tasty.

Rooms were dingy and worn-out with a lousy smell. No facilities apart from the internet.

Very friendly staff, nice modern facilities, fast WiFi, small back garden for breakfast. Convenient location near bus station and ferry port. Comfortable beds. Easy access to Palace of Knossos.

Felt most welcome, no complaints.

The hotel's location is incredibly convenient, especially for those catching a morning flight or ferry. It is very close to the airport and port, making it ideal for travelers on a tight schedule. The staff at this hotel were exceedingly friendly and welcoming, going out of their way to make guests feel comfortable and provide helpful recommendations. Despite being a budget-friendly option, this hotel didn't compromise on cleanliness. The rooms were well-maintained and tidy. The hotel's basic amenities, such as a balcony and breakfast, added value to the stay and enhanced the overall experience.

All was satisfactory, no aspect needing improvement.

The breakfast was delicious, AC worked well, and staff were friendly. Close to the port, a short walk to KTEL bus station and airport bus stop. Spacious and clean bathroom, with regular sheet and towel changes. a satisfying stay.

The location of this hotel is fantastic if you're looking to be close to the port. It's perfect for those who have an early departure or a late arrival. The staff here are incredibly friendly and accommodating, always greeting you with a smile and willing to assist with anything you need. The facilities are modern and the rooms are well-equipped with a large double bed, fridge, and adequate bathroom facilities. Plus, the breakfast served in the morning is delicious and offers a good variety of options. this hotel offers great value for money and is a convenient choice for travelers.

All in all, this hotel was a good experience with nothing major that needs improving.

The hotel had individual web access codes, ensuring no dropped signal. The location was great, with the ferry port just 2 blocks away. Parking was conveniently available across the street. The room was clean and the bed was comfortable. There was a nice recreation area with a pool table.

Nothing for me.

We got great value for our money with a small but comfy room and the best bed we've had in Greece. The location was super convenient, close to the bus station, airport bus stop, and within walking distance of the port and city center. The staff was incredibly friendly and helpful, making us feel welcome from the moment we arrived.

Food for breakfast could have been better.

great location, friendly staff, comfy beds.

Noisy room.