The breakfasts surpassed my expectations and were quite enjoyable. The location of the hotel was fantastic, with plenty of dining options nearby. Additionally, the staff was amazing and provided excellent service throughout our stay.

Another downside was the inconsistent water temperature in the shower, which made for an uncomfortable bathing experience.

The hotel's location is perfect - it is close to a cozy mall with great food options and bars directly across the street. The rooms are equipped with a coffee maker and bottled water, and the breakfast served is excellent. The staff are friendly and provide good service.

The hotel could improve on the friendliness of the front desk receptionist.

Conveniently located near PF Chang's and Fontabella mall. Clean rooms with comfortable beds and nice sheets. Good water pressure in the shower. Friendly staff and free airport shuttle available. Close to restaurants.

The location of this hotel is excellent, as it is close to the airport and shopping malls. It is directly across the street from a mall, which offers great food options and bars. The cleanliness of the hotel is top-notch, and the staff is very friendly and helpful. The breakfast and service provided were excellent, and I really enjoyed the spaciousness of the family room.

Nothing not to love.

The location is perfect, close to the airport, museums, and nestled in the beautiful mountains of Guatemala. It’s located in a safe area, which was a big plus for me. The staff was friendly and provided excellent service, making my stay even more enjoyable. The rooms were comfortable, and I particularly loved the couch in the room, which added an extra touch of relaxation. The basic amenities like the coffee maker and bottled water were a nice addition, making my mornings easier. And to top it all off, breakfast was included and served, giving me a convenient start to my day.

All was great at this hotel.

Our stay at the hotel was fantastic! The location was very convenient, with easy access to parking. The room was comfortable and well-equipped, making our stay enjoyable. Additionally, the check-in and checkout process was quick and easy.

The location of the hotel was perfect, with easy access to nearby restaurants and shops. The staff were friendly and helpful, making the check-in and checkout process a breeze. The rooms were comfortable and well-equipped, ensuring a pleasant stay.

The hotel could use some improvements in terms of lighting, as the rooms lacked natural light and the hallways were often quite dark. Additionally, the towels provided were worn and could be upgraded for a better guest experience.

Great staff and friendly service. The rooms were spacious and had air conditioning. The breakfast provided was satisfactory. The hotel's location was convenient, close to restaurants and in a safe area.

The lack of windows in the rooms made them feel like dungeons. The noise from the front desk was disruptive as the rooms were too close.

Convenient location, clean hotel, helpful staff, comfortable bed, nice sheets, great water pressure.

Couldn't find any faults at all.

I recently stayed at a hotel in Guatemala City and had a pleasant experience. The location was great, as it was close to shopping malls and in the mountains. It was also conveniently located near the airport, which was a plus. The room was comfortable and well-equipped, and the staff was friendly and helpful. The breakfast served was excellent, with attention given to our group. the hotel had good facilities and a nice view of the surrounding area.

It was a bit disappointing that they charged for ice, especially considering the price of the room.

What a great weekend! We were pleasantly surprised by the two complementary cocktails upon our arrival. the location was key, with plenty of dining options within walking distance. the hotel was also very close to shopping, making it very convenient. Our room was comfortable and clean, with all the modern amenities we could ask for. We had a great time relaxing in the beautiful lobby too.

The breakfast was very basic, with only a few options to choose from. the room had some lighting issues that made it quite dark.

The location was great, with easy access to the city center and nearby attractions. The staff was friendly and helpful throughout our stay. The room was clean and comfortable, with all the basic amenities we needed. Although there were a few minor drawbacks, overall I would recommend this hotel for a pleasant stay.

Convenient location, helpful staff, clean rooms, comfortable bed, great water pressure, easy access for taxis.

Hard to think of anything.

The staff were awesome. The facility was good. Excellent breakfast and attention for our mission group.

Felt lucky, no complaint.

This hotel is a great value for money, with affordable prices and attention to detail. I was pleasantly surprised by the location, as it is close to restaurants and shops in the mall. Additionally, the hotel is conveniently close to the airport, making it convenient for travelers. The staff provided excellent service and the basic amenities in the rooms, such as a coffee maker and bottled water, were a nice touch. The breakfast served was included in the price, which was a pleasant surprise.

All in all, my stay at this hotel was satisfactory.