We had an amazing stay! The hotel's location in the city center was perfect, with plenty of restaurants and shops within easy walking distance. The cleanliness of the room and bathroom was top-notch. We also loved the delicious breakfast served in a private room. The staff was exceptional, especially the lady who checked us in. She went above and beyond to make our stay comfortable, even accommodating our early arrival and helping us with every aspect of our stay.

Nothing I didn't like to be fair.

I had a fantastic stay at this hotel! The location was excellent, with lots of shops and restaurants nearby. I felt very safe walking around. The hotel facilities were clean and modern. The breakfast was great, with lots of options to choose from. The staff was friendly and helpful, always going the extra mile to assist guests. it was a wonderful experience.

Everything was great, no complaints at all.

The value for money was excellent and the room was incredibly comfortable. The location was perfect with plenty of restaurants and shops nearby. The staff was polite and always willing to help.

The breakfast option could have been better with more variety.

I had a great stay at a hotel in a good area of the city, with plenty of nearby restaurants and facilities. The staff was pleasant, and the breakfast was good. The room was very comfortable, and the hotel had nice amenities. The outdoor pool was stunning! I would recommend this hotel.

I recently stayed at this luxurious hotel in Guatemala and I must say, it exceeded all my expectations. The location was perfect as it was within 5 minutes from the airport and situated in the best area of the city. I didn't need to worry about transportation as everything I needed, including restaurants, shopping malls, and even the transmetro station, was within walking distance. The staff at this place were incredibly friendly and attentive. From the moment I arrived, they made me feel welcome and went above and beyond to ensure my stay was comfortable. The rooms were recently renovated and had all the amenities I could ask for, including ironing facilities, air conditioning, and a sitting area. The quality of service room service and housekeeping provided was exceptional.

I had an amazing experience at this hotel. I would highly recommend it to my family and friends.

Workout space, pool, balcony, craft brewery, location.

Nothing all excellent.

Located in a lively area surrounded by restaurants, shopping centers, and vibrant streets in Zona Viva, this hotel offers a convenient location to explore the city. The rooms are clean, comfortable, and have plenty of electrical outlets for convenience. Guests can enjoy a nice outdoor pool area, public computers, and decent printers. The staff speaks adequate English and is eager to help.

Limited breakfast options compared to other hotels.

The lobby and dining area were nice, creating a welcoming atmosphere. The rooms and beds were clean and comfortable, ensuring a good night's sleep. Additionally, the hotel's location was convenient, with plenty of nearby restaurants and shops to explore.

The staff's poor English language skills made it difficult to communicate effectively. The front desk was unfriendly and unhelpful, especially when it came to extending our stay.

had a amazing stay at a hotel in guatemala city! everything was perfect - comfy bed, heavenly sheets, and great service from the staff. loved the location with shops and restaurants nearby. felt safe and enjoyed the excellent breakfast options.

Shower walls covered in hair.

The Holiday Inn in Guatemala City's Zone 10 is perfectly situated, with nearby access to restaurants, shopping, and public transportation. The staff is friendly and always ready to assist, and the recently renovated rooms are comfortable and clean. The outdoor pool area is a big hit with kids, and the lobby's conveniently located public computers and printers made preflight paperwork a breeze.

Felt really comfortable, no complaints.

Excellent location near bars, restaurants, and safe walking distance. Friendly and helpful staff provided early check-in and assistance with breakfast options. Convenient and free airport shuttle service. Perfect bus stop for San Salvador-Guatemala City line.

I recently stayed at the Holiday Inn in Guatemala City for a business trip. The hotel offered an excellent breakfast and was located in a safe area. The shuttle bus was prompt and convenient, making transportation a breeze. The receptionist was incredibly helpful in arranging my transfer to Antigua. The comfortable bed ensured a good night's sleep, and the friendly staff made my stay even more enjoyable. I would definitely choose to stay at this hotel again.

Would be happy to recommend this hotel.

Close enough to the airport - perfect for a convenient journey. Located in the area of interest - surrounded by shops and restaurants. On the best area from the city - felt safe walking around. Breakfast was excellent - plenty of options to choose from.

All was perfect.

Great location and nice room. The hotel was conveniently located near restaurants and facilities. The staff was pleasant and the breakfast was good.

Despite bringing up the issue multiple times, the staff's response was unsatisfactory. It was frustrating to hear them say "it is what it is.

Convenient location, no need for transportation to reach amenities such as restaurants, shopping mall, bookstores, and public transportation. Helpful staff and recently renovated rooms. AAA-rated property, safe and clean with fast WiFi. The standout feature is the cheerful and well-dressed staff who go above and beyond to assist guests.