We had a fantastic experience at Palacio De Dona Beatriz. The hotel is beautifully maintained and the staff were incredibly accommodating. We arrived early after a long flight and were allowed to check in early, which was a great relief. The breakfast was lovely and the pool was a wonderful place to relax. We especially want to thank Lara and Sarah for their help with arranging shuttles and a volcano tour. The entire staff was fantastic and made our stay truly enjoyable. We highly recommend Palacio De Dona Beatriz.

Hard to think of anything 😊

I had an excellent stay at this luxurious hotel. It is located in a quiet part of town, providing a peaceful and relaxing atmosphere. Despite its tranquil location, it is just a short 15-20 minute walk to the centre, making it convenient for exploring. The staff here were incredibly friendly and kind, making me feel welcome from the moment I arrived. The service provided, including dry cleaning, housekeeping, and laundry, was top-notch.

I highly recommend this hotel to everyone.

Peaceful and tranquil location with a beautiful pool and rooftop terrace. A short walk to the city center. Secure gate entrance and away from street noise. Delicious breakfast with the best bread in Guatemala. Perfect place to stay!

Comfortable and spacious rooms with hot water. Beautiful views from rooftop terrace. Friendly and kind staff. Located in a quiet and secure gated community. Enjoyable breakfast by the pool.

The value for money at Palacio De Dona Beatriz was exceptional, and our room was cozy with unique decorations. The location was perfect, situated in a quiet, gated community yet still within walking distance to restaurants and the historical area. The staff treated us like family, always welcoming and willing to help.

Breakfast selection could use a little improvement, perhaps by offering a wider variety of options.

Our family had a wonderful stay in this charming hotel located in a quiet neighborhood. The rooms were spacious and well-decorated, with comfortable beds. The staff was incredibly helpful, assisting us with transportation and even providing medicine when needed. The breakfast was delicious and included in the room rate. We loved the beautiful gardens and the cute fountain outside. The hotel was located just a short walk from the main square, making it convenient for exploring the city.

The pool was quite small and not suitable for lap swimming.

I had a fantastic stay at this luxurious hotel! Located in a quiet neighborhood, this place offers the perfect escape from the city hustle and bustle. With only a few rooms, I enjoyed the tranquility and peace that this hotel provided. The staff were attentive and accommodating, ensuring that I had a comfortable and enjoyable experience. The room was spacious and the bed was exceptionally comfortable, allowing me to have a restful sleep. I also loved the variety of amenities available, including the swimming pool, spa, and sun terrace. It was a delightful experience to relax and unwind in these beautiful surroundings.

I highly recommend this hotel to families.

I recently stayed at Palacio De Dona Beatriz for a week and it was a wonderful experience. The hotel is impeccably maintained and the staff are wonderful and very accommodating. They even allowed me to check in early after my red-eye flight. The room was clean and comfortable, perfect for a good night's sleep. The breakfast provided was lovely and the pool was a great place to relax. Special thanks to Lara and Sarah for their assistance with shuttles and organizing the volcano tour. Highly recommended!

Can recommend this hotel.

The breakfast was good and the bed was comfortable. There was Wi-Fi in the room and the shower was great. the staff members were quite friendly and provided us with useful information about the surrounding area. the hotel was conveniently located near several shops and restaurants, which were easy to reach by foot.

The room was small and felt crammed. we could hear noises from other guests in the hotel, which disturbed our sleep.

We had a wonderful stay at a calm and peaceful hotel located inside a gated community. The staff at Palacio De Dona Beatriz were polite, knowledgeable, and made our experience great. The room was amazing, huge, and clean. The hotel is within walking distance of El centro, and they also arrange taxis upon request. The breakfasts in the garden with the fountain were delicious, and the staff went out of their way to assist us. The decor and attention to detail were beautiful, and the wifi was superb.

All good. 😊

We had the most wonderful stay at a charming retreat. The location was tranquil and safe, nestled in a gated community. The main building had a lovely courtyard with a small swimming pool, perfect for relaxing. Our room was spacious and well cleaned. We enjoyed sitting in the peaceful rooftop area, admiring the beautiful views of the surroundings. The staff were exceptional, accommodating all our needs and providing excellent service. The breakfast provided a great start to our day. We would definitely return to this delightful hotel.

Excellent staff, accommodating, prompt service, beautiful room, spotless cleanliness, friendly and helpful staff.

Nothing negative to say.

The hotel was a pleasant surprise. The staff were friendly and provided great service, even bringing us drinks upon arrival. The hotel had a cozy and romantic atmosphere, with a beautiful terrace where we could enjoy the starry night sky. The breakfast included in the rate was delicious and served with table service. The spacious room had all the comforts of home, including a TV and a hairdryer.

The website was a bit misleading, as it claimed to have a communal jacuzzi and a heated pool, which were not available unless staying in the more expensive suites. The pool turned out to be a shallow decorative fountain, which was not suitable for swimming.

Gorgeous, spacious room with lovely bathroom. Breakfast by the pool was a great start to the day. Friendly staff and beautiful rooftop views. Located in a peaceful, secure gated community, a short walk to the center. Perfect place to stay in Antigua. 🌟

Enjoyed a spacious room with a charming courtyard view. Loved chilling by the pool, unlike those brave souls who dared to swim in the icy waters. Breakfast was yummy, and rooftop terrace perfect for evening beverages. So peaceful, I could hear a pin drop.

Just a small hiccup - had to solve riddles to find the hotel. It's like a treasure hunt, only without the treasure.