Lovely hotel with a touch of elegance. The rooms are comfortable and clean. The breakfast is tasty and included in the room rate. The staff is polite and attentive. The location is great, with easy access to restaurants. I had a pleasant stay at Ruinas Resort and would recommend it.

Conveniently located near Zaculeu ruins, central plaza, and restaurants. Clean and comfortable rooms with working AC. Friendly and helpful staff. Good food and fast room service. Nice lobby and easy check-in process.

The hotel is conveniently located near the city center, making it easy to explore the area's attractions. The rooms are spacious and clean, with comfortable beds and modern bathrooms. The staff is polite and attentive, ensuring a pleasant stay. The breakfast, although confusing at times, offers a good selection of dishes. Additionally, the hotel provides a pool and well-maintained common areas for guests to enjoy.

Some details are lacking, such as the absence of tissues, slippers, and turn-down service.

The hotel had a great location! We were able to walk to all the restaurants we wanted to. the rooms were clean and comfortable, and we really enjoyed the included breakfast each morning. Plus, there was plenty of underground parking available which was a huge relief.

The room that I stayed in was a bit noisy since it faced the street. I could hear cars and motorcycles driving by pretty frequently.

As soon as I walked into the hotel, the luxurious atmosphere captivated me. the decor was elegant, and the amenities were top-notch. I received a complimentary drink upon arrival, and my room was equipped with exclusive facilities, including a private balcony overlooking the city and a plush king-sized bed.

Although everything was perfect, the only minor issue I encountered was with the food. the presentation was impressive, but the taste did not live up to my expectations.

Polite staff, hot water, clean rooms, excellent food

Don't have any issues at all.