The hotel is located in a serene and green environment, surrounded by dense forests and terrace farms. The location offers a pollution-free atmosphere and beautiful views of the valley. The rooms are luxurious and the facilities provided by the hotel are top-notch. The staff is polite and eager to help. The complimentary activities on campus, such as board games and gym, are a great addition. The food at the hotel is delicious and the live music during dinner adds to the overall experience.

The hotel did not cater well to the dietary preferences of guests. Despite informing the staff about being vegan, they were not provided with suitable meal options and were told to suggest their own choices.

As a family, we loved the lush forests and serene ambiance surrounding the property. The staff was incredibly supportive and quick to respond to our queries. Mr Dheeraj and Mr Anand at the front desk were amiable and helpful. The chef's outstanding culinary skills and the delectable menu assortment impressed us. The staff in the OAK room provided courteous and quick service. It was a wonderful retreat for nature lovers like us.

Felt cozy, no complaints at all.

Excellent staff, clean rooms, great view, cooperative staff, nice children's play area.

None.

I recently stayed at Welcomhotel in Shimla for a few days and had a wonderful experience. The location of the hotel is perfect, surrounded by lush greenery and offering stunning views of the valley. The rooms were luxurious and well-appointed. I was impressed with the range of facilities available, including complimentary activities like board games and gym, as well as paid activities like archery and airgun shooting. The staff were extremely polite and eager to help, making my stay even more enjoyable. The food, especially the Himachali Thali recommended by the head chef, was delicious. it was an excellent experience.

I would be happy to recommend this hotel.

Excellent service and smooth check-in/check-out experience by staff. Delicious Himachali thali to try. Picturesque and peaceful location for a clear mind. Great kids activities offered by the property.

Felt like being at home, no complaints whatsoever.

This hotel is situated in a picturesque location surrounded by beautiful garden areas. The restaurant offers a wide variety of delicious dishes and the bar/lounge area has a charming rustic feel to it. The massage services provided by the spa and wellness centre are exquisite and truly add to the luxurious experience. Furthermore, the staff is incredibly courteous and has excellent service.

The only minor issue with this venue is that the room sizes can be quite small, especially for families or groups of friends. However, the exclusive amenities provided in the rooms make up for this inconvenience.

Excellent staff service, superb food quality, picturesque and peaceful location, great kids activities, lavish rooms, variety of facilities.

Nothing to be said.

Located down the hill, surrounded by lush forests and nestled in a nice valley, this hotel offers a serene and pristine ambience. The rooms are nice and clean with exceptional views of the valley. The staff at the reception is very welcoming and polite. The property also provides a range of facilities including board games, cycling, gym, and pool table for a delightful stay.

The restaurant staff's lack of vegan options disappointed us, and the constant pushback from the floor manager made the experience even worse.

The hotel had a great location, nestled in a peaceful valley with beautiful views. The staff provided excellent service, especially at reception and in the restaurant. The property offered engaging activities for kids, which made for a pleasant stay.

The rooms were oddly shaped and small, lacking privacy. The food was average, especially when considering the hotel chain's reputation.

Staff and interns welcoming, yummy food, proper sanitization, breathtaking views, accommodating special food requests, courteous and informative staff.

Can't fault the property.

Staff very friendly and helpful. Quiet location with beautiful surroundings. Rooms clean and spacious. Delicious food, especially Pahadi Boti dish. Kids had a great time.

The staff at Welcomhotel By Itc Hotels, Shimla, especially Nitish, Cherring, Nylla. They made our check-in and check-out experience smooth and the restaurant service was exemplary, even during peak hours. The location of the hotel is very picturesque and peaceful, perfect for clearing your mind. Plus, they offered great kids activities to keep the little ones entertained.

The room size was too small for two adults with an extra bed, leaving very little space to move around. Additionally, there were limited sit-out places in the hotel, with only a small garden next to a diesel generator available.

The hotel provided excellent service during my stay. The staff was friendly and attentive, making sure all my needs were met. The rooms were spacious and clean, providing a comfortable and relaxing environment. The location of the hotel was ideal, as it was away from the busy city center, allowing for a peaceful and serene stay. Additionally, the food at the hotel was delicious, with a variety of options to choose from.

One aspect that I didn't like about the hotel was the lack of privacy in the rooms. The balconies faced each other, which made it uncomfortable to step out and enjoy the view.

Location amidst nature, delicious food, excellent activity zone for all ages, well-maintained and well-lit rooms, friendly and well-behaved staff.

Exceptional views of the valley. Nice and clean rooms. The staff at the reception were welcoming and nice

Restaurant staff did not provide vegan options and were rude at times. Issues with cleanliness, including finding hair in the towels and cigarette buds in the bar area.