My recent stay was amazing! the staff was so polite, especially Kevin. the spa facilities were top-notch. Would DEFINITELY choose this place again. Better in person than photos!

Loved the on-site eatery, top-notch rooms, and smooth check-in/out process; great location, gym, and fantastic buffet spread! Indulged in a soothing full body massage at the spa and spent evenings unwinding at the rooftop pool bar. 🌆 Only hiccup: a mix-up with the Sheraton-paid taxi dropping me at the wrong Sheraton location in the city, resulting in unnecessary stress and expense; a little clarity could have saved the hassle.

I chose this hotel for a corporate offsite as it offers excellent event venues for meetings in Kochi.

The room was very comfortable, spacious, and very clean. the provided database was user-friendly, easy to navigate, and had a wide range of useful information.

The style and ambiance of the database were lacking, with little to no aesthetic appeal.

The lobby area was beautifully adorned with elegant furniture and lovely floral arrangements, providing a welcoming atmosphere for senior guests like me. the hotel's convenient layout and easily accessible amenities made it simple for us to navigate around the property without any trouble, ensuring a pleasant stay.

Would appreciate more consideration for senior guests by the children working there.

The hotel had complimentary breakfast and parking which was a great perk, especially during the busy Thanksgiving period. the hotel's location was convenient and easy to access with plenty of restaurants and shopping within walking distance. the hotel had a great pool area to relax in.

The hotel had some negatives as well. the cleanliness of the hotel was not up to par and the staff did not seem to take guest concerns seriously.

The hotel is conveniently located within walking distance to local shops, making it easy to grab any necessities or souvenirs. The car park area is also easily accessible, providing convenience for guests who have their own vehicles. The peaceful area ensures a tranquil and relaxing stay. The rooms are spacious and comfortable, providing a cozy atmosphere for families with kids. The friendly and attentive restaurant staff takes great care of guests, ensuring a pleasant dining experience.

The cleanliness of the hotel, particularly the carpets and toilets, could be improved.

My stay at Four Points was fantastic! The breakfast spread was absolutely delicious and exceeded my expectations. The staff provided warm and friendly hospitality throughout my visit. The room was comfortable and impeccably clean. The location of the hotel was convenient, with easy access to Uber rides and the Kochi Metro. I highly recommend this hotel for business travelers looking for a comfortable and enjoyable stay.

This hotel is perfect for business travelers seeking luxury and comfort. I was impressed by the exclusive amenities offered, such as the superb Spa & wellness centre, the sauna, and the swimming pool. the entertainment options were endless, with live music performances and a well-equipped leisure room.

Although the food was delicious, the prices were a bit high for my taste.

Luxurious rooms, excellent hospitality, dreamy beds, attentive staff , amazing dining experience, authentic and top-notch service.

Nothing could have been better.

Clean property, small entrance for big vehicles. Confusing check-in area on different floor. Good breakfast with potential for variety. Special thanks to staff at rest for personalized assistance. Housekeeping manager provided immediate assistance and upgrade. Excellent laundry service. Surprise thank you cake touched the heart.