Great location, superb hospitality, clean rooms, personalized service, delicious complimentary breakfast, helpful staff.

Nothing it is perfect.

We hit up Hotel Triplets Entertainment and Family and had a blast. the hotel staff hooked us up with insider tips and were super chill. Shoutout to the crew for making our vacay epic!

We only wished there was a livelier nightlife scene nearby for us party animals! .

super clean rooms - near center; got local tips from staff; they surprised my dad with a birthday cake – such warm hospitality!

Do recommend.

Omg, the location near the main market activities in shillong is incredible! so many food options around. the spacious rooms and hot/cold water availability were a big plus. Only downside was reception professionalism could improve. worth it! 🌟.

we had a wonderful stay at Pegasus Crown. the cleanliness of the rooms was impressive, and the staff went above and beyond to make us feel welcome. the proximity to the main market made exploring easy, and the in-house restaurant offered above-average food. the hospitality team was amazing, with special mentions to august, kormo, and rupdhar for their excellent service. thank you to the owner for ensuring our comfort.

Don’t have any issues at all 😊

The staff, especially Vicky, were super friendly. the spacious rooms were even better in person! Would DEFINITELY go back.

The hotel's cozy ambiance and elegant decor made me feel like I was in a charming little home away from home. the general areas were always clean and well-maintained, perfect for leisurely strolls or relaxing with a book. The hotel's easy accessibility, with grab bars in the bathrooms and ramps for the children working there, ensured a safe and comfortable stay for senior guests like me. Cons: More seating options with back support for the children working there.

Impressive spacious room, helpful receptionist, and cheerful luggage assistant. Close to Ward Lake and restaurants. Superior mattress quality. Reasonable prices for excellent service.

Power backup limited at night. No other major complaints.

My recent stay at this hotel was fantastic! the staff here are incredibly attentive and hospitable, making sure all my needs were met. the food was delicious, the room was pristine, with comfy beds and hot water available. the location is top-notch, perfect for exploring the main market activities and having easy access to street food and shops. the warm reception included welcome foods and drinks, which was a lovely touch. the hotel even surprised me with a souvenir!

the staff could work on being more cooperative and transparent about payment procedures.

Outstanding Hospitality and Service

From the attentive service to the delicious food and comfortable rooms, everything exceeded my expectations. If there is one improvement to be made, it would be ensuring smoother check-in and check-out processes for a seamless experience.

The hotel is conveniently located just beside the main shopping area and the taxi stand. It offers easy access to public transportation and the bustling market. the rooms have comfortable beds and curtains, providing a cozy ambiance. Some areas may benefit from renovations for improved furniture quality.

The noisy neighboring streets can sometimes disturb the peace within the hotel.

The central location of the hotel made our romantic escape very enjoyable. We were able to easily walk to nearby restaurants and shops, while still being close enough to nature for some scenic hikes. the hotel offered a complimentary breakfast, which had a great selection of dishes that helped us start our day off right.

The restaurant Unicorn was a delight, serving delicious Indian and Continental dishes. the hotel felt like more than just a hotel, with lovely facilities like a tour desk and free parking. Being located in the bustling area made my stay lively and entertaining. Cons: Dealing with the staff was like a comedy show! .

I had a great experience during my stay at this luxurious hotel for 2 nights. The staff here took amazing care of me and provided all the services I needed. The complimentary breakfast and snacks were of top quality. The hotel is conveniently located close to the shopping area and Ward's lake, making it easy for me to explore and enjoy the city. The room amenities were fantastic, including an ironing facilities and a mini-bar. the level of comfort and quality services provided here were superb.

Highly recommended!