Reception staff helpful in planning rail travel. Good safety instructions given. Driver arranged for sightseeing. Room 104 quiet. Breakfast satisfactory. Free airport pick up well organized. Facilities brand new. Rooms well-maintained with double glazed windows. Staff polite and helpful. One staff particularly nice and kind. Excellent room with comfortable bed. Brilliant and extremely helpful staff. Would return if in the area.

Convenient location near transportation, helpful staff, clean rooms, fair prices, pleasant stay.

Great value for money. I was pleasantly surprised with the modern facilities, spacious room, and friendly service at Ritz. While not in the best neighborhood, the hotel is a safe haven. Overall I'd recommend it.

The hotel's location is convenient, with easy access to both the train station and metro. Additionally, there are plenty of street food options nearby. The room was comfortable with a good bathroom and bed. The staff was friendly and accommodating, and breakfast was tasty with a good selection of Indian dishes.

The cleanliness of the bed sheets could be improved. On one of the last days of my stay, the bed sheets looked like they were used or not properly cleaned, with spots and male hair on them.

This hotel is a great value for money with spacious rooms, comfortable beds, and basic amenities. The location is perfect for catching an early train in the morning as it is very close to the New Delhi railway station. The staff is friendly and attentive. The room was cleaned every day with fresh towels provided.

The breakfast only had industrialized items.

I had an excellent stay with good room service, well-maintained staff, and beautiful, clean rooms. The location was great, close to the railway station. The food was delicious and there were plenty of power sockets.

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The hotel room was small but nice and clean. The location is great for easy access to all places. The staff at the hotel, including reception and restaurant, were friendly and made us feel at home. The price/quality ratio is excellent. The room was comfortable and the bathroom was excellent. The hotel is clean and up to European standards. The food at the restaurant was nice.

Nothing I didn't like to be fair.

The staff was friendly and helpful, even assisting with our mobile phone activation. Good location near the main station with lots of Indian food options and travel agents nearby. Best shower with good pressure. Clean and tidy.

Felt really comfortable, nothing too much trouble.

The rooms are clean and very comfortable, providing all the amenities you could ask for at a great price. The hotel is conveniently located near the train station, making it easy to travel to places like Agra.

No improvements needed, everything was just fine.

We had a couple of nice amenities during our stay, including a complimentary breakfast and a staff that was very friendly and attentive. The location of the hotel was also perfect, as it was right in the heart of the city. This made it very convenient for us to get around and explore. We also enjoyed the sound-proof windows in our room, which kept out the noise from the busy street outside.

We didn't have a very positive overall experience at this hotel. The room we were given was very small and cramped, and the bedding was not very clean.

We had a fantastic stay at a hotel in Delhi. The staff at Ritz were incredibly welcoming, offering us a refreshing glass of juice and a bottle of water upon arrival. The room was clean and comfortable, with a spotless, cozy bed that could be heated to the perfect temperature. We appreciated the complimentary water, fruit, crisps, and biscuits. The breakfast had a good variety of food, including fresh omelettes and pancakes. The coffee machine and Nescafé provided allowed us to enjoy a nice cup of coffee. The rooftop area was a great place to relax and enjoy drinks brought up by the attentive staff.