Unbelievable hospitality from staff, perfect meals, AMAZING room service, early check-in, tasty food.

Every stay feels like home. First visit's staff resolved my room issue at night. Perfect amenities include Free Wi-Fi, 24-hour reception, Fitness centre, Spa, Flat-screen TV. Coming back for Easter.

Great value for money with spacious, clean rooms and a fantastic location. the staff are courteous, welcoming, and always ready to help.

The morning meal could use a wider variety of options.

The staff were extremely friendly and helpful, providing early check-in, delicious local breakfast, and arranging transportation. The rooms were spacious and clean, perfect for groups. The hotel's location was convenient and the service was prompt and efficient. it was the best hotel in Vaishno Devi in terms of value for money.

Nothing, everything was great.

Efficient check-in & early check-in available. Large rooms with fridge & pantry. Helpful restaurant staff. Close to market & convenient for local sightseeing.

Located in the heart of the city, this hotel provides easy access to the bustling market area. The rooms are spacious and well-maintained, equipped with modern amenities. The staff is friendly and attentive, providing excellent service. The buffet breakfast offers a decent spread of delicious options. Guests can enjoy a comfortable stay with amenities such as a gym and business meeting room.

Limited pick-up service from the nearby Bhavan can be inconvenient for some guests.

We had a fantastic experience at the hotel in Katra. The rooms were spacious and well-appointed with modern amenities. The soundproofing was excellent, ensuring a peaceful night's sleep after a long day at Vaishno Devi temple. The hotel also provided complimentary pick-up and drop-off services, even at 3am! The washroom was luxurious and had all the necessary facilities. We felt like we were staying in a 4-star hotel at a very affordable price. I highly recommend this hotel for a comfortable and convenient stay near Vaishno Devi temple.

While our stay was mostly perfect, there were a couple of minor drawbacks. The rooms facing the busy street were noisy, which was a bit disturbing.

Lovely and clean rooms, great breakfast, courteous staff, early check-in and late check-out, good value for money.

Felt so at home, no reason to complain.

Hey there, foodies! Best Western in Katra was a savory surprise! Pros: Grilled meat dreams come true! Great room service and attentive staff.

Hot water plays hide and seek. Overall, delicious stay but can add a pinch more to the menu.

We had a great stay here at this venue. The location was perfect, right on the main street and highway. The staff was extremely friendly and fulfilled all of our requests promptly. Our room was spacious and had all the amenities we could ask for including free Wi-Fi, air conditioning, tea and coffee facilities, and a flat-screen TV. The on-site restaurant served delicious food with a variety of options. Additionally, the leisure spa & wellness centre was a great way to unwind after a long day of sightseeing.

Highly recommend this hotel to families looking for a pleasant and comfortable stay.

Helpful staff, convenient location near the market, provided pickup and drop-off services to Banganga and helipad for Mata darshan, friendly and affordable local sightseeing options, spacious well-sanitized rooms with comfortable beds.

During my Christmas vacation, I received two complimentary gifts from the hotel staff, which I appreciated. the hotel was located in a convenient area, which made it easy to get around. the proximity to nearby attractions was a definite plus as well.

My experience was marred by several negative aspects. the noise levels from outside the hotel were very high, making it difficult to sleep at night.