Good location, close to main mall road. Spacious and comfortable rooms, especially those with valley view. Polite and helpful staff. Great food with a variety of options. Good amenities like lift and room heater.

We had a great experience at this hotel. The location was very convenient as it was close to all tourist attractions and the Japanese Temple, yet away from the busy main roads. The staff was very friendly and helpful, offering services like room service and car hire. The room was spacious and had great amenities like an in-room safe, tea and coffee facilities, and a flat-screen TV. We especially enjoyed dining in the restaurant which served excellent food and had a beautiful terrace and outdoor dining area.

The staff was friendly, attentive, and welcoming.

Nothing not to love.

I had the best view in Darjeeling from my room on the fourth floor of Summit Swiss Heritage. The valley, clouds, and even the toy train passing by made it truly magical. The staff was extremely helpful and took great care of me and my baby. I highly recommend this hotel!

As longer term business travelers, we thoroughly enjoyed our stay at The Pandim cottage in Darjeeling. The heritage building was a delightful experience, with spacious rooms and a cozy fireplace. We appreciated the room heaters provided and the comfortable queen size bed. The restaurant served delicious food, and the staff were always helpful and attentive. The highlight was the breathtaking view of Kanchenjunga from the garden in front of the cottages.

Felt like relaxing at home, no complaints whatsoever.

The location of the hotel is excellent, being close to the main market and within walking distance of all the major tourist destinations in the area. The rooms are comfortable and provide a fabulous view of the surrounding landscape. The staff is helpful and courteous, providing great service. The food at the restaurant is worth mentioning, with a variety of delicious options available for breakfast.

Seating in the rooms is uncomfortable, making it difficult to relax.

We had a great new year experience at the hotel. Complementary breakfast and Wi-Fi were added bonuses. The hotel's central location made it easy to explore the area. The view from the room was breathtaking and we enjoyed it every minute.

The closing time of the kitchen was a bit early, which was inconvenient for us when we wanted to have a midnight snack. , we found it difficult to get a hold of room service during peak hours.