Wonderful Staff

During my recent stay at The Gateway Hotel Beach Road, I was blown away by the exceptional service provided by the staff. They truly went above and beyond to ensure my comfort and satisfaction. From the friendly and helpful reception staff to the attentive housekeeping team, everyone made me feel valued as a guest. The restaurant staff were always prompt and cheerful, and the food was delicious. The highlight of my stay was the stress-busting massage at the Ayurvedic Centre. I cannot recommend this hotel enough for its wonderful staff and excellent service.

I was pleasantly surprised by the upgrade to a smart suite, making our stay even more enjoyable. The buffet at the restaurant had a great selection of dishes. The pool was fantastic and the staff provided excellent service. The room had everything we needed and the friendly room staff were helpful.

Nothing that I didn't like.

Great experience, exceeded expectations. Excellent service and hospitality from the staff. Enjoyable pool and clean amenities. Recommend pool view room. Good for business or leisure. Close to the beach, spacious rooms, and helpful reception for transportation needs.

The hotel is conveniently located near the main area and within walking distance to the beach. In addition, the business center provides better internet access for guests. The rooms are comfortable and spacious, allowing for a relaxing stay. The staff is courteous and accommodating, going above and beyond to provide exceptional service. The breakfast offers a variety of delicious options. Guests can also enjoy the Ayurvedic center for a rejuvenating experience.

One restaurant in the hotel may lead to limited dining options for guests.

This hotel was a luxurious haven that fulfilled all our exclusive amenities needs. The spa centre was exceptional with a full body massage, steam room and a relaxing sun terrace. The outdoor swimming pool offered a shallow end and a beachfront for total relaxation. The restaurant provided in-room breakfast, packed lunches, and special diet menus. The bar and lounge area was also a great spot for sundowners.

We had a minor issue with only a few staff members that seemed reserved and distant. However, this was not a major concern as the majority of the staff delivered exceptional service.

Great hotel. Nice staff and service. The food was very tasty, offering a variety of dishes to choose from. The rooms were spacious and well-designed. The location is very convenient, near the beach, with easy access to the city. The pool was large and a great way to relax.

The gym equipment needs maintenance. The air conditioning controls in the rooms were not very effective.