The service at this hotel is exceptional! I had a flight cancellation and they organized a drive for me to Delhi, which took 8 hours. The driver was excellent and made the journey comfortable. The waiters in the restaurant were a bit busy, but the food was delicious. The valley view from my room was nice, although the balcony was small. I would recommend this hotel.

The Oberoi Cecil in Shimla was the finest hotel I've stayed in. Luxurious decor, attention to detail, and stunning location. Excellent customer service from staff in all areas including front of house, restaurant, activity center, and swimming pool. Memorable experience for the whole family.

Nothing, it is perfect.

As longer term business travelers, we were impressed with the range of facilities and amenities at the hotel. The staff, including Rajkumar, Kartik, Gaurav, Rohit, Deepika. The hotel went above and beyond to make our stay special, decorating our room for our birthday and anniversary celebrations and even sending complimentary cakes. The rooms were well-equipped and comfortable, and the children's play area was large and filled with various games and activities. We also enjoyed the warm swimming pool and indulged in rejuvenating spa therapies. The hotel organized bonfires in the evenings, and they assisted us in arranging a day picnic and a walking trail at Glen forest, which was a must-do in the area.

Felt like relaxing at home, no complaints.

We had an incredible stay at this hotel. The elegance and refinement of the Oberoi experience combined with the professionalism and standards of the 21st century made it truly memorable. The quality of the cuisine and the standard of service in the dining room were exceptional. The staff went above and beyond to meet our every need, even providing heaters for our room when we mentioned we were feeling a little cold. The wide range of food choices was delightful. We were so impressed that we changed our travel plans to experience a second night at this beautiful hotel.

Nothing negative to say. 😊

During our Christmas stay, we enjoyed the cozy and warm atmosphere of the hotel. The staff was friendly and provided excellent service which included two complementary activities. the hotel's central location was perfect for exploring all the nearby areas.

the monkeys frequently invaded our balcony which was rather unpleasant. the stay was alright but we felt that the value for money was not quite worth it.

Exceptionally attentive service at the front desk, housekeeping, and dining room. Impeccable food and service. Exceptional customer service, delivered professionally and friendly. Delicious meal in the restaurant with unexpected complimentary touches. Friendly staff and good facilities for children.

From the moment we arrived at this luxurious hotel, we were treated to exceptional service. The staff fulfilled all of our exclusive amenities needs, from the beautifully heated indoor swimming pool to the top-notch spa and wellness centre. Our room was adorned with exclusive features and the in-room breakfast was outstanding. The restaurant and bar/lounge area served delicious meals, and the packed lunches were perfect for a day of exploring the location advantages.

The only minor issue we experienced was the occasional delay in room service, but the staff quickly resolved the matter. this hotel is stunning and highly recommended for those seeking a luxurious and unforgettable stay.