I had an amazing experience at this hotel. The staff were extremely friendly, attentive and genuinely interested in making my stay comfortable. The hotel was well-located along a busy street in an area with good transport connections. The rooms on the first floor were cozy and clean, while those on the 4th and 5th floors were spacious with comfortable beds. Finally, the breakfast was sumptuous and delicious, particularly the variety of bread, fresh fruits and omelette station.

All was perfect and made me feel special.

Friendly staff, comfortable rooms, good breakfast, convenient location next to station.

No complaints.

Breakfast was satisfactory. The Bar was enjoyable. Staff were courteous. Helpful manager assisted with transportation arrangements. Warm welcome and attentive porters. Very friendly and willing staff. High water pressure in toilet. Rain shower room floods. a recommended choice.

The Royal Orchid Hotel in Chembur offers clean and comfortable accommodations, with helpful staff who are attentive to guests' needs. They go above and beyond to assist with tasks such as arranging transportation and fixing any issues with TVs or luggage. The hotel is family-friendly and a great option for those wanting to stay close to their relatives. Additionally, the in-room dining offers delicious food that is definitely worth trying.

The hotel provides a cozy and pleasant atmosphere, leaving no room for complaints.

We had a lovely Thanksgiving stay. the complementary breakfast was delicious and filling. the hotel's location was ideal for exploring the city's sights and sounds. the staff were wonderfully polite and attentive, making our stay very enjoyable.

The room we were assigned lacked proper soundproofing, which made it difficult to sleep at night. the decor and furnishings seemed a bit outdated and in need of an upgrade.

The location of the hotel is very convenient, as it is very close to the Chembur railway station, making it easy to explore the city. The staff at the front desk were extremely helpful and supportive, providing excellent hospitality. The rooms were clean and the bathrooms were beautiful. Some rooms even offered a nice view. The food at the hotel restaurant was outstanding, with many guests coming specifically to eat there. The hotel also provided assistance in arranging transportation if needed.

There were some issues with the Wi-Fi connectivity and the beds in some rooms were two single beds joined together instead of a queen bed as booked.

My visit to The Royal Orchid was short but sweet. I had a late evening arrival and the hotel had arranged an airport pick-up for me, which was very convenient. The check-in process was quick and hassle-free, and the staff at reception was warm and welcoming. I appreciated that they invited me to order breakfast right after check-in, considering I would be checking out early the next day. The breakfast was delivered to my room and I found it to be of decent quality. The room itself was spacious with two single beds and had plenty of storage space. The manager on duty was extremely helpful when I checked out, assisting me in organizing a taxi service for my journey to Pune. I was overall pleased with my stay and would recommend The Royal Orchid to anyone needing an overnight stay.

Clean hotel, helpful staff. Convenient for families and those with nearby family.