Helpful staff. Great location. Beautiful rooms. Variety of tasty local food. Non spicy options for kids. Lovely walks in the property. Large room with two bathrooms. Accompanied by resort dogs.

Almost perfect.

We had a fantastic stay at this luxurious 4-star hotel. The tranquil ambiance and beautiful surroundings in this pretty area made it a truly rejuvenating experience. The staff went above and beyond to ensure our comfort and satisfaction. From the warm welcome drink upon arrival to the well-organized tours and ticket assistance, everything was top-notch. The room amenities were excellent, with ironing facilities, tea and coffee making facilities, and a well-stocked mini-bar. The spacious room had a cozy sitting area, a dressing area, and a patio with comfortable garden furniture. The modern and well-maintained ensuite bathroom had free toiletries, and the flat-screen TV provided ample entertainment. The dining restaurant offered a variety of delicious options and the picnic area with tables added a touch of outdoor dining charm. The packed lunches and special diet menus were greatly appreciated. The staff's commitment to providing exceptional service was evident throughout our stay.

This hotel is highly recommended for families.

The location of the hotel is ideal for exploring the area, with easy access to a stunning waterfall that previous guests raved about. The rooms are spacious and comfortable, with a gorgeous outlook and a large sit-out area. The staff is attentive and caring, providing excellent service throughout the stay. The communal dining experience is a highlight, allowing guests to meet and learn from other travelers. The walks around the coffee plantation are well-signed and offer a unique way to explore the surroundings.

The food, while good, was not excellent, according to some guests.

Great pool and beautiful plantation setting. Nice walks to explore.

Disappointing New Year’s celebration. Food below average, music too loud, not enough seating for everyone.