The hotel is located in a convenient area, close to many food markets. It is easy to reach by grab car or taxi. The rooms are clean and spacious, with a teapot, complimentary snacks, and drinking water provided. The restaurant offers delicious food and room service. The spa area is well-maintained and relaxing. Additionally, the staff is friendly and helpful.

Some guests experienced noise issues due to parties and loud music.

The hotel location was perfect for us, very close to the mall and restaurants. the swimming pool was big and clean, offering us a great place to enjoy the sun. the staff was friendly and respectful every time we asked for something.

Our room was not ready when we arrived, and we had to wait for almost an hour until it was cleaned. the room was not as big as expected either, and there was no view from the window.

I had a pleasant stay at this hotel. The location was great, right in the center of the city. The staff provided excellent service, from room service to housekeeping. The room was well-equipped with amenities like ironing facilities, air conditioning, and a mini-bar. The bed was comfortable and there was a sitting area where I could relax. The soundproofed rooms ensured a peaceful night's sleep. The hotel also had a spa and wellness center, with a sauna and a swimming pool. The outdoor swimming pool was perfect for a refreshing dip. the facilities provided enhanced comfort and quality services.

I would highly recommend this hotel to my friends.

Spacious and clean rooms, friendly staff, fast check-in, good breakfast menu, convenient location, nice facilities including swimming pool.

Nothing not to like.

The breakfast at Aston was above average for this area of Indonesia, with a good variety of options. The staff at breakfast were alert and attentive, making the dining experience enjoyable. Despite some drawbacks, overall I would recommend this hotel for a stay in Jember.

Spacious and clean rooms. Friendly and efficient reception staff. Good breakfast menu. Complimentary snacks, tea, and coffee provided. Convenient option to order food to the room.