Staff guided me for dining at my first visit. Perfect stay with Wi-Fi, 24-hour services, bar, restaurant, and more. Best for my business trips. No pets. AC, non-smoking, Wi-Fi, and 24-hour security make it my ideal choice. Always no regrets.

Excellent service recovery

We had a flight cancellation and were accommodated at Grand Livio. Upon arrival, we found that one of the family rooms was not properly prepared. However, the staff quickly rectified the situation and made sure we were comfortable. They even provided us with a complimentary lunch. the service recovery was impressive and made our stay enjoyable. I would recommend this hotel.

The hotel was well-located in the center area of Kuta, making it convenient for both business and vacation purposes. The staff provided excellent service and the basic amenities, including the clean rooms with two TVs and a sofa bed, were impressive. The attention to detail, such as the shower handle in the bathroom being maintained in great condition, was noticeable. Additionally, the fact that breakfast was included and served was a pleasant surprise.

All was satisfactory, no improvement needed.

The room was very comfortable and spacious, with a lovely interior. The bed was large and super comfy. The hotel had great facilities, including a sofa, locker, mini refrigerator, and hair dryer. The location was convenient, close to minimarkets, cafes, and restaurants.

Nothing for me.

Friendly staff, helpful service, spacious and bright room with comfortable bed. Limited breakfast menu but tasty. Convenient location near restaurants and cafes, easy access to transportation.

Had a great time during Xmas at this hotel. the complementary fruit basket and chocolates on arrival were a nice touch. Location was perfect, close to the beach and shopping area. the staff was friendly and helpful.

The room definitely needs some refurbishing, it was very outdated. the breakfast was mediocre and didn't have many options.

The hotel is conveniently located near the airport, making it easy to reach by taxi. It's also a short taxi ride away from the beach in Kuta, Seminyak, and the airport. Around the hotel, there are authentic Balinese restaurants to explore. The rooms are clean and functional, with comfortable beds and free WiFi. The staff is friendly, helpful, and provides fast service. You can start your day with an average but energizing breakfast.