Excellent customer service! We were welcomed with a personal note from the management and the staff were friendly and helpful throughout our stay. The food at the hotel was exceptional, both at breakfast and for dinner. The rooms were clean and comfortable, and there was a 24-hour shop in the reception for snacks and drinks. The hotel also offered a free shuttle to nearby malls. we had a great experience and would highly recommend Natya Hotel Kuta. Overall I highly recommend this hotel.

Great breakfast selection and the option to order from the menu. Friendly and helpful staff immediately address any concerns. Rooms are cleaned daily with replenished toiletries and towels. Convenient location on a main road. Excellent value for money.

I had an amazing stay at a well-located hotel with friendly staff, clean rooms, and a convenient 24-hour supermarket. The breakfast at the restaurant was exceptional and the complimentary cookies were a nice touch. The hotel felt like home and even provided free shuttle service and a free dinner. a perfect stay.

Nothing I didn't like, to be fair.

La struttura è moderna e l'alloggio è pulito e confortevole. Il personale è molto cordiale e disponibile. La posizione è eccezionale, proprio di fronte alla spiaggia, il che rende facile e comodo raggiungere il mare. Inoltre, questa posizione è vicina alla passeggiata sul lungomare, offrendo varie opportunità di svago e passeggiate.

Tutto è stato fantastico.

Our stay at Natya Hotel was fantastic. The staff was exceptionally kind and helpful, always with a smile on their faces. The rooms were impeccably clean and comfortable, and we had a peaceful night's sleep despite being next to a busy main street. The location was convenient, with easy access to various attractions within walking distance. We enjoyed the good quality shower and had a pleasant time at the hotel's pool. The 24-hour shop downstairs was a convenient bonus, and the staff made our breakfast experience exceptional, offering us freshly cooked eggs of our choice every morning. a wonderful stay at Natya Hotel.

Nothing that I didn't like. 👍

The breakfast options were generous, allowing us to order from a menu alongside the buffet. The staff promptly addressed any concerns and offered fresh fruit as an apology. The room was cleaned daily and had replenished toiletries. Conveniently located on a main road. Great value for money.

This hotel offers great value for money and is located conveniently on the motorway. The staff is attentive and the rooms come with basic amenities that suit my needs. The bed is the comfiest I've ever slept in at any hotel!

The soundproofing in this hotel could be improved.

The hotel is conveniently located near the airport, making it easy for travelers to catch their flights. Additionally, it is close to Kuta city center, just a short 20-minute walk away. This makes it a good option for those who want to explore the city or have a quick stopover. The staff are also friendly and helpful, providing a warm and welcoming atmosphere.

The hotel's location is not close to shops, so guests may need to travel a bit to find shopping options.

The hotel was conveniently located near the surfing factory outlets and the airport. the staff was very hospitable and willing to make our stay comfortable, offering complimentary drinks upon arrival and a daily room cleaning service. They also helped us to book our onward travel arrangements.

The rooms were basic and the lighting was dim which was a bit of a downside during the evening hours. the noise levels from slamming doors and loud guests in the connecting rooms made it difficult to sleep.

This hotel is strategically located in one of the main roads in Kuta, making it easy to reach from the airport and surrounded by restaurants, mini markets, and other amenities within walking distance. It's only a 15-20 minute walk to the Kuta Art Market, The Beachwalk Mall, and Mall Galeria, which is very convenient. The staff here provides excellent service, always ready with a smile and kind greetings, and they pay attention to even the smallest details. The rooms are well-equipped with basic amenities such as a TV and a safety deposit box, and the beds are comfortable. One of the best features of this hotel is the beautiful pool and bar area, which is a nice place to relax.

All was ok, there is nothing that needs improvement.