The Sungu Resort & Spa truly exceeded our expectations. The bungalows were beautifully designed and decorated, providing a luxurious and comfortable stay. The spacious rooms and huge bathroom with an amazing shower and tub were a highlight. We enjoyed the privacy of our room, with a separate entrance and a little terrace. The shared pool with only three other rooms was a nice touch. The resort grounds were beautifully landscaped, adding to the overall sense of luxury.

Spacious villa with cozy charm. Comfy beds and modern aircon. Clean towels, bathtub, and toilet. Well-maintained pool. Friendly staff and free shuttle to the city center.

The hotel's location was convenient, with a short 15-minute walk to the bustling main street of Ubud. The rooms were cozy and well-maintained, with comfortable beds, good air conditioning, and beautiful outdoor bathrooms. The staff were friendly and provided great service, going out of their way to assist guests with activities and trips. The breakfast offered a decent variety of options and was enjoyable. The pool was refreshing and clean, perfect for cooling off after a hot day out.

The restaurant lacked variety in its menu options, but luckily there were other dining establishments nearby.

Excellent staff, free massage at spa, free shuttle to Ubud city center, clean room, daily cleaning, variety of breakfast options.

Can't fault anything about it.

The Sungu Resort & Spa offers a peaceful and relaxing atmosphere with beautiful rooms and gardens. The staff is friendly and helpful, and they provide a complimentary massage and nice breakfast. They also offer a free shuttle service and allowed a late check out.

Felt very secure, no reason to complain.

We had a fantastic stay at this resort. The Sungu Resort & Spa provided a great breakfast with delicious eggs, fresh fruit, juice, and coffee. The staff were incredibly friendly and went above and beyond to accommodate our needs. If something wasn't available at the hotel, they would make arrangements to help us, such as organizing a babysitter, an after-hours taxi, or a day tour. We felt safe and well taken care of during our stay. The resort is conveniently located near a convenience store, money changer, restaurants, and shops. We also enjoyed the beautiful rice fields behind the resort, perfect for a morning walk and the scent of frangipanis.

Nothing, it was perfect! 👌

We had a great holiday! the breakfast was delicious and the staff were very helpful. the pool was lovely and clean. the garden was beautiful and well taken care of. We also enjoyed the free shuttle to the nearby attractions and the convenience store across the street. the massages were great too!

The room was a bit outdated and could use some improvement. the bathroom needed more attention to cleaning and there were some stains on the bedding.

I had an incredible stay at this luxurious hotel. The staff here is not only professional but also incredibly welcoming. They were always at my service and made me feel like a valued guest throughout my stay. The hospitality and friendly demeanor of the staff really added to my overall experience at this venue. The room was not only clean but also very well-maintained. The hotel offers a variety of amenities and services including room service, car hire, and dry cleaning, making my stay even more convenient. The location of this hotel is also a great plus, as it sits on a small hill with breathtaking views. I also took advantage of the hotel's shuttle service to the nearby city center, which was incredibly convenient.

The resort is conveniently located in a quiet area, yet close enough to the city center for a leisurely walk. The staff is friendly and welcoming, providing excellent service from check-in to check-out. The rooms are clean and comfortable, with a high thatched roof and lovely traditional Balinese artwork. Guests can enjoy a relaxing outdoor bath and shower, surrounded by the soothing sounds of nature. The resort offers a choice of swimming pools, both of which are spacious and well-maintained. The complimentary shuttle service is a convenient perk for exploring the local area.

Some minor maintenance issues were noted, such as stained bedding and towels.