Staff in restaurant and front desk are excellent. Restaurant food and Cuban music entertainment are impressive. Health center facilities are top-notch. Great location near attractions. Feel safe and secure.

Our stay at Cristal was enjoyable, with a big and comfortable room and delicious breakfast. Despite the distant location, the few minutes drive to city center was convenient. The staff was friendly, especially Ayman at the reception. we recommend this hotel.

Beautiful wooden decoration and furniture. Great value for the price. Quiet atmosphere. Friendly staff. Delicious breakfast. Clean and tidy. Convenient parking. Good location next to a café.

Nothing bad to say.

A great hotel with very friendly staff and comfortable, clean rooms. Good location and great breakfast. Highly recommended and would definitely return.

This hotel was a truly luxurious experience. From the moment I arrived, the service was impeccable and the exclusive amenities made my stay feel truly special. The Spa & wellness centre was phenomenal, with a range of treatments that left me feeling pampered and relaxed. The indoor swimming pool and sauna were a great way to unwind after a day of work, and the jacuzzi was a lovely touch. I particularly enjoyed the live entertainment and the massage, which were both top-notch.

The only minor issue I had during my stay was with the dining experience. While the restaurant was lovely, the halal food options were somewhat limited.

The hotel is conveniently located, with several restaurants nearby and easy access to a private restaurant. The rooms are spacious and well-decorated, with wooden furniture giving a cozy feel. The staff is friendly and accommodating, always willing to assist guests with their needs. The breakfast spread is impressive, with a variety of options to choose from. Additionally, some rooms offer a nice view of the garden, adding to the overall pleasant stay.

Some minor issues were reported with the breakfast service, such as receiving moldy bread and a mix-up with the toppings on the omelette.

The hotel is conveniently located in the heart of the city, making it easily accessible and close to some restaurants. The views restaurant & bar provides a great atmosphere for guests to enjoy their meals or grab a drink. The rooms have a beautiful wooden decoration and furniture, giving them a cozy and unexpected touch. The staff at the hotel is friendly and accommodating, ensuring a pleasant stay. The breakfast offers a variety of delicious options, and the cleanliness of the hotel is impeccable.

Some guests have mentioned that the sound of room doors closing can be loud and disruptive at times.

The breakfast was delicious and the staff was incredibly helpful and friendly. I loved the fact that they offered a free shuttle service to and from the airport, which was a huge convenience. The location of the hotel was great, right in the heart of the city with lots of restaurants and shops nearby.

My only complaint is that sometimes the cleaning staff forgot to provide me with enough towels, but when I asked for more they quickly brought them to me. the restaurant could use some improvement, but overall I had a great experience at this hotel and would recommend it to others.

We had a fantastic stay at this hotel. The interior design and decor of the rooms were stunning, creating a very clean and gorgeous atmosphere. The staff, especially Ayman at reception, were extremely professional, kind, and excellent at their jobs. Ayman's exceptional service truly made our stay memorable. The hotel's location was perfect, just a few minutes away from the city center. The bed was comfortable, the room spacious and comfortable, and the breakfast delicious. We also appreciated the hotel's quiet ambiance and nice bath. We will definitely be coming back again.

Nothing, all was good 👍