We had a great stay at Samuel. The location was perfect and the bed was very comfortable. We really appreciated the top sheet provided by Oleksii. Although the room wasn't cleaned daily, we were happy to have fresh towels delivered promptly after requesting them. we enjoyed our stay.

The reception staff were very helpful and the bar staff, especially Stephen, provided great service. The hotel is in a nice location within walking distance of the city center and has clean and spacious rooms with air conditioning. The breakfast and evening meal options were good and there is a coffee shop on-site with great coffee and pastries.

Felt so comfortable, no complaints.

The hotel is modern, well-maintained, and conveniently located near public transportation. Breakfast offers a good range of healthy options and a touchless lift is available. The property is spacious and the staff is kind and courteous, with generous room dimensions.

The hotel was amazing with its modern and stylish design. The beds were incredibly comfortable and the rooms were spotlessly clean. I loved the convenience of ordering room service and even being able to pick it up myself to save on the service charge. The cafe in the reception area had a friendly staff and a great variety of food and drink options, which I really enjoyed. my stay at Samuel exceeded my expectations and I would definitely stay there again.

One minor drawback was that the reception staff could be a bit more welcoming and friendly. However, considering that the hotel is new, I understand that there may be some teething problems.

I recently stayed at Samuel Hotel for a weekend getaway. The facilities were lovely, and the hotel was well-organized and clean. The staff members were friendly and knowledgeable, making me feel welcome right from the moment I arrived. I particularly appreciated the secure lift access, where a room card was required for operation. The location was convenient too, with bus and tram stops right in front of the hotel. The breakfast was delicious, with a range of options to suit everyone's tastes. a pleasant and reassuring stay.

Strongly recommend this hotel.

During my stay at this hotel, I was pleasantly surprised by the quality of service and amenities provided. The location was ideal, situated in the Docklands area where everything is accessible. The staff were all wonderful and fulfilled a special request for us on our celebration. The room was spacious and had all the modern facilities one could possibly ask for, such as heating, air conditioning, and soundproofed rooms. The flat-screen TV was also a bonus. The welcome drink, room service, and laundry facilities were lovely touches. The restaurant offers a wide range of food options and the staff were always on hand to help. I highly recommend staying here for anyone visiting.

For families, I would highly recommend this hotel because of the 24-hour reception, wheelchair access and children's buffet facilities that are available.

Inviting reception, clean rooms, delicious food, accommodating staff.

Nothing to be said.

The breakfast was plentiful and the rooms were clean and cozy. It was really nice to have warm and welcoming reception staff. it was great to be within walking distance of the main street and the airport bus.

it was a bit of a hassle to use the electronic elevator - it wasn't very user-friendly. some rooms overlooked construction sites and shouldn't have been offered to guests.

Exceptional staff, birthday surprise, comfortable bed, delicious cheese cake, late check out.

Couldn't fault.

The Samuel Hotel: stylish, spacious rooms, wide bathroom, modern TV, great location near tourist attractions, nice view.

For us it was ideal.

Conveniently located next to public transportation and within walking distance of cafes, pubs, and restaurants. Spacious, nicely decorated rooms with comfortable bedding and large showers. Friendly and helpful staff offer luggage storage and boarding pass printing services. Security measures for lift access increase safety. Great value for the competitive rate.

The Samuel Hotel offers a great location and a new, modern feel. The staff is kind and courteous, making our stay enjoyable. The breakfast is excellent, with a variety of options that will satisfy even the pickiest eaters. The hotel also provides generous room dimensions, which is a plus for families with children.

We felt spoiled during our stay at The Samuel Hotel, with no complaints at all.

Clean & chilled atmosphere, close to 3arena, comfortable BED, down to earth staff, would stay again, spacious & quiet room.

Nothing I didn't like to be fair.

The hotel is very well located as it only takes half an hour to get to the city centre by tram which is really close, and the river is nearby as well, offering a beautiful view at night with the bridges illuminated. The staff is very attentive and eager to perfect anything that may not meet your standards.

The breakfast could be improved.