The staff at this hotel was extremely friendly and accommodating. They went above and beyond to ensure that our stay was enjoyable. The location of the hotel was also excellent, with easy access to the main attractions and sights of the city. the breakfast buffet offered a diverse range of options and was a great way to start our day.

Our room had some issues. The walls were quite thin, and we could hear noises from outside and from neighboring rooms.

Clean room with balcony. Close to tram station for easy transportation. Helpful and polite staff. Good breakfast with variety. Convenient location for sightseeing.

Great value for money, with reasonable prices for a mid-range accommodation in a key location. Pleasant and helpful staff who provided excellent customer service.Stunning views from the rooftop, which made for a wonderful experience.

Some noise issues, particularly with guests being loud in the corridors. Limited options for late-night amenities, making it difficult to find basic necessities at night.

Great value for money, clean and comfortable room with a balcony. Convenient location near the old town and attentive staff who went above and beyond to ensure our needs were met.

The breakfast selection could have been more varied.

This hotel is located in a non-touristy area which gives you an authentic experience of the local culture. The staff is friendly and helpful, and the rooms are clean and comfortable. The location is perfect for exploring the nearby shopping and sightseeing areas.

No major issues, everything was satisfactory.

I recently stayed at the Ritz in Jerusalem for 5 nights. The location was perfect, only a short 10-minute walk to the old town. The staff, especially Ibrahim, were extremely helpful throughout my stay. The breakfast served from 6.30 am was a great start to the day. The hotel and rooms were spotlessly clean. The prices were lower compared to other parts of the city. I highly recommend trying the delicious and affordable falafel and hummus just across the street from the hotel.

Would recommend this hotel.

Large group managed well. Excellent airport transfer arrangement. Meeting room exceeded expectations. Safe location near tourism spots. Helpful receptionist. Spacious room with balcony. Air conditioning, flat screen TV, safe, fridge. Friendly, professional staff. Immaculate rooms. Good value breakfast. Perfect food, nice shower. Enjoyable stay.

Great location, helpful staff, clean rooms, included breakfast, easily accessible to city center and tourist locations.

Can't fault anything about it.

The hotel was conveniently located, just a short walk from the main gate. The room was clean and comfortable, and the bed was really cozy. Additionally, the staff was helpful and accommodating throughout our stay.

There were a couple of downsides to our experience. the location of the light switches near the bed meant that we kept getting woken up whenever the lights turned on.

We had an excellent stay at a hotel in East Jerusalem. The room was spacious and the Wi-Fi worked well. The location was perfect for accessing the Old City, which was bustling with markets and life. The staff was friendly and helpful. I would highly recommend this hotel for its value for money and comfortable accommodations.

We got great value for our money at this hotel. The room was clean, quiet, and comfortable with a nice balcony. The staff treated us wonderfully, going above and beyond to make our stay enjoyable.

Breakfast offerings could be improved.

Had a great weekend at the hotel! The breakfast had plenty of options and the staff was extremely friendly and helpful. The location was ideal, just a short walk to the Old City and the markets. The room was cozy and comfortable, with a nicely furnished bathroom. Plus, the rooftop terrace was a great spot to relax and enjoy the views.

The laundry service was a bit disappointing, as our clothes came back still damp. , the maid service missed cleaning up some spilled powder in the bathroom and we had to request fresh towels.

Excellent food and friendly staff. Convenient location near Old City gates and metro station. Clean rooms with good amenities. Beautiful views from the balcony and rooftop terrace

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We had a fantastic stay at this hotel. It is very close to the Old City, within a 10-minute walk. The room and shower were very clean, and the bed was comfortable. The hotel also has private parking available for a small fee. We enjoyed the small balcony in our room, although it could get noisy at times. The staff was helpful, and there is a nice Nordic cafe nearby for breakfast.

Nothing negative to say.

I had a great time at this hotel. The rooms were clean and comfortable, with the added luxury of a balcony to enjoy the views. The location was fantastic, just a short walk from the old city. The staff were helpful and the breakfast had plenty of delicious options.

No major issues, everything was satisfactory.