the staff were incredibly helpful and the location was perfect, just a few minutes walk from the train station. the room was spotlessly clean and the breakfast was tasty with a variety of options. we particularly enjoyed the fresh air on the balcony and the convenience of nearby shops and restaurants.

Balcony promised on the website was missing.

The location is perfect for exploring the city and for traveling to other nearby cities by train or bus. The staff is friendly and helpful, providing a city map and recommending nice places to visit. The breakfast is enjoyable, with a variety of food options and a fun pancake machine. The room is basic but cozy, with all the necessary amenities. the service and stay at this hotel were excellent.

Felt very well, no complaints at all.

the staff at Desiree were incredibly friendly and helpful. They even had our room ready for check-in earlier than expected, which was a pleasant surprise. the room and bathroom were spotlessly clean, with no trace of dust even under the beds. the modern bathroom had convenient amenities like a bidet. Our room had three beds, including a comfortable double and a single bed, even though we were only two guests. the view from our window overlooked a quiet patio and we could catch a glimpse of the beautiful dome of Santa Maria del Fiore cathedral. the entire building had a lovely atmosphere, with stunning stained glass on the doors and windows in the hallway. the breakfast served in the cozy dining area was absolutely delicious, with a variety of tasty cakes, eggs, toast, and excellent coffee.

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The room had a vintage charm and was surprisingly spacious, with a clean and tidy ambiance. The old-fashioned lift added a touch of nostalgia but still worked perfectly fine. The breakfast had a variety of continental choices, and the little balcony offered a lovely view of the city's landmark. A thoughtful bottle of chianti was left in our room for our anniversary, which we greatly appreciated. The staff were not only friendly, but also knowledgeable and recommended a fantastic nearby restaurant. The location was convenient, being near the train station and within walking distance to major attractions. The breakfast exceeded expectations and the room, although ordinary, had no complaints. a great value for money option in an ideal location with excellent service and amenities like Wi-Fi, 24-hour reception, and a bar/lounge area.

Our stay at Desiree was incredible. The location was perfect, right in the heart of the historical center, with easy access to tram stops, shops, and the central market. The room, although small, was cozy and cleaned daily by the servicer. The highlight was the breakfast, with a great variety of food including fresh vegetables, fruits, and a nice machine of coffee and small pancakes. Despite a few minor drawbacks, like a small elevator and intermittent Wi-Fi, the overall experience was fantastic. The staff was passionate and attentive, making us feel welcome and ensuring we had everything we needed. We would definitely recommend this hotel to others. an awesome experience at Desiree!

Conveniently located near city center and Mercato Centrale. Economic accommodation with nice breakfast room and friendly staff. Room size adequate for a family of five. Nearby parking service provided upon request. a satisfactory stay. 👍

had a lovely, traditional one-floor hotel in Florence. Friendly staff, rich breakfast, and functioning Wi-Fi. 5 min walk from the central Railway Station. Loved the old-fashioned lift and little balcony with a view of the duomo. Grateful for the anniversary bottle of chianti. Highly recommended restaurant nearby.

Wardrobe had a funny smell.

Centrally located, near station & historical center. Multilingual staff. Quiet, spacious room. Great escape, with air con.

Nothing, no complaints at all.

This hotel is in a prime location, right next to the train station. It's so close to everything! The rooms are comfortable with spacious bathrooms and the staff provides excellent service. The breakfast is simple but fresh, with a variety of options like ham, cheese, eggs, cereals, and croissants.

Some guests can be noisy, but thankfully after midnight the hotel becomes peaceful and sleep is smooth.

Great location near train station and St.Lorenzo area. Helpful and friendly staff, particularly Joseph. Stylish and old-fashioned rooms fitting for Florence. Good breakfast. Spacious dining/breakfast room.

Conveniently located near the train station, with supportive and prompt staff. Old-style 18th-century accommodations with modern amenities. Clean and tidy rooms with ample space. Old-fashioned elevator that functions well. Enjoyable continental breakfast with plenty of choices. Lovely balcony for viewing the city.

The breakfast was enjoyable, served in a charming room with a quaint balcony. The kids loved the pancake machine. Staff were friendly and helpful. Convenient location, especially for train travelers. The room had high ceilings and comfortably accommodated our family. The hotel arranged for nearby parking garage services.

Stylish rooms with a touch of old charm. Excellent breakfast served early. Spacious dining area with friendly staff. Convenient location near station and attractions. Quiet street.

The hotel's location was incredibly convenient, being close to the train station and within walking distance of the main sights. The staff went above and beyond to accommodate our requests and were friendly throughout our stay. The room had high ceilings and tall shutter windows, giving it a charming old-world feel. The bathroom was modern and clean, and the breakfast offered a variety of delicious options.

The decor of the rooms could use some updating, as they appeared a bit dated.

It was within walking distance of the train station and close to the tram that takes you to the airport. The room was spacious and clean, with a nice bathroom and a hot shower. The staff was extremely friendly and helpful, accommodating all of my needs. The breakfast had a good selection of fresh food, and the coffee was delicious. The hotel also had a cute retro elevator and offered great views. it was a lovely place to stay.

The TV in the room didn't have access to YouTube or similar apps.