The value for money at this hotel was excellent, and the room itself was spacious and beautifully decorated. The location was perfect, with shops, restaurants, and the metro station just steps away. The staff, especially Andrea at the reception, were incredibly friendly and went above and beyond to assist with any queries.

Breakfast items could have been improved with a wider variety of options.

Beautifully lit and decorated rooms, spacious and quiet. Convenient location near historical sites, shops, and transport. Good breakfast and helpful staff.

Felt very comfortable, nothing too much trouble.

I stayed in a hotel located in a vibrant area very close to restaurants and tourist spots. The room was spacious and the bathroom was clean and well-maintained. The service provided by the staff was attentive and friendly. The breakfast offered a wide variety of options including fresh pastries and fruits. I also enjoyed the view from the rooftop terrace, which provided a great spot to relax and enjoy the city skyline. The hotel's restaurant served excellent meals.

I was disappointed by the lack of assistance provided by the staff when I requested help with sending a postcard home.

The breakfast on the 9th floor and the location are the best. The room is small, but the shower is decent. The photos online are misleading. The staff is money-oriented but some are helpful. The hotel is conveniently located for shopping and exploring. The rooftop dining room has great views.

The value for money at this hotel was excellent, and the room was spacious and well-appointed. The location was perfect, with easy access to public transportation and popular attractions. The staff treated me with kindness and attentiveness throughout my stay.

The food for breakfast could have been improved by ensuring that the cherry tomatoes were properly washed before serving.

The hotel had a great location, very close to the main attractions and easy to explore the city. the rooftop terrace offered stunning views and a great place to enjoy breakfast. the staff were friendly and accommodating throughout our stay.

There was no coffee or tea facilities in the room, which was disappointing for a 4-star hotel. the shower could use some improvements as it was not very clean and seemed old.

Lovely hotel, great location, friendly staff, stunning view, comfortable bed

Nothing to fault, excellent stay.

During my recent stay at a hotel in the center of Naples, I was impressed by the fantastic breakfast options and the spacious and comfortable rooms. The location of the hotel was perfect, with easy access to transportation and nearby shops and attractions. I had a wonderful stay and I would highly recommend this hotel for a memorable trip.

Beautiful decor, well-appointed bedrooms, great rooftop bar and breakfast area, stunning city view, helpful reception staff.

Couldn't find any faults at all.

The bed was super comfy, and we loved the free bottle of Prosecco for our honeymoon. Great location near the port.

Felt like a true getaway, no complaints.

We had a fantastic stay at this luxurious hotel. The location was perfect, right in the heart of the city center and within walking distance to the historic center. We felt safe and the area was really nice.

We will definitely be recommending this hotel to our friends.

We had a fantastic stay in this hotel. The staff were amazing, always friendly and helpful. The hotel facilities were top-notch, especially the rooftop terrace which offered a lovely place for breakfast and dinner. The location in the historical center of the city was perfect as we were within easy walking distance of famous sites and eating places, surrounded by vibrant areas and a plethora of nearby restaurants. The cleanliness of the hotel was impeccable, and the breakfast buffet was fantastic with a wide selection of options beautifully presented.

Didn't dislike anything about the property.

loved our stay at the grand hotel! the terrace restaurant was a highlight, with amazing views and delicious food. can't wait to come back!

elevator was slow

The rooftop bar at Grand Hotel Oriente was a hidden gem. I enjoyed sipping my drink while taking in the stunning views of the city at sunset. It was a peaceful and relaxing way to end the day. I had a pleasant stay and would recommend this hotel.

Fair location, good for transfers. Not far from tourist areas. Felt safe. Rooms and facilities old. Decorated tastefully and quiet. Efficient check-in. Staff not overly kind. Breakfast on roof terrace with nice views. Great value for money.