The staff at this hotel went above and beyond to make our stay enjoyable. They were accommodating and always one step ahead with perfect hospitality. The food prepared by the hotel's chef was top-notch and offered a culinary adventure each evening. The sauna and relaxation area were full of luxurious details, and the breakfast buffet had everything we could want for a beautifully presented start to the day. The hotel even loaned us bathing suits when our luggage was lost, and they helped us check on updates. We were impressed by their thoughtfulness, including gifting us champagne and fresh fruit to celebrate our honeymoon.

We felt immediately at home at Hotel Grones, with no reason to complain.

Friendly staff, efficient service, excellent food, spotless hotel, great location for hiking and skiing.

Not one thing.

We had a wonderful stay at this luxurious hotel. The rooms were spacious, comfortable, and impeccably clean. The hotel is located in a quiet area on the outskirts of town, providing a peaceful atmosphere and stunning views of the mountains. We also appreciated the convenient shuttle service that took us to the center of town and the ski-lifts. The staff at this venue were extremely friendly and went above and beyond to ensure our comfort and satisfaction. From check-in to check-out, they were always attentive and ready to assist with any request. The hotel's spa and wellness center was a true highlight, offering a variety of amenities such as an indoor swimming pool, sauna, and jacuzzi. We were able to relax and unwind in style. We also enjoyed the delicious meals at the hotel's restaurant, which offered a diverse menu and high-quality options. we had a fantastic experience at this hotel and highly recommend it to families seeking a luxurious and comfortable retreat.

The location was perfect, nestled on the outskirts of town and up on the side of a mountain. It provided stunning views and easy access to the ski lifts. We were glad to have the very convenient shuttle service that took us directly to the lifts. The service at this hotel was top-notch, from the room service to the housekeeping. The staff went above and beyond to ensure our every need was met. The amenities were exceptional, with a spa and wellness center, indoor swimming pool, sauna, and jacuzzi. We enjoyed spending time in the pool and relaxing in the spa lounge. The sun terrace provided a peaceful retreat with heated swimming pool and sun loungers. the hotel provided enhanced comfort and quality services.

We would highly recommend this hotel to all.

As bike riders, we loved the free shuttle service to the nearby ski-lifts and the convenient ski/boot storage room with boot heaters.

Felt like being home - no complaints!

As adventure travelers, we loved the variety of activities and workshops available at the hotel. The saunas, jacuzzi, and swimming pool were a perfect way to relax after a day of exploring. The staff was friendly and always had great recommendations for daily adventures. The dinner at the hotel was delicious and reasonably priced. The location was ideal, close to the town and ski lifts.

We felt incredibly welcomed at the hotel, and there was really no reason for us to complain.

The food was absolutely amazing, with delicious breakfasts and dinners that were to die for. The staff were incredibly helpful and friendly, making our stay even more enjoyable. The location was perfect, with easy access to the town center and nearby attractions. And the fact that the hotel had a swimming pool, sauna, and jacuzzi was a fantastic bonus.

The only downside was that the bed was a bit small, especially for taller people. though, it didn't detract from the wonderful experience we had at this hotel.

Excellent service, dinner every night, great food. Convenient location with parking. Perfect for hikers and visitors. Updated facilities, bus pass for nearby towns. Friendly and efficient staff. Spotless rooms with great views and balcony. Big bathtub and plenty of amenities. Delicious breakfast. Owner and family are the best. Free bikes to town.

Great amenities, friendly staff, daily activities, delicious dinner, convenient location.

Couldn't stay longer.

We had a fantastic stay! The hotel facilities were modern and spotless, and the staff went above and beyond to personalize their service and meet our needs. The location up on the side of a mountain offered breathtaking views and easy access to the lovely center of town and the walking path. Breakfast was delicious with a wide variety of options, and the staff was incredibly friendly and helpful throughout our entire stay.

The hotel is in a great location, just a short walk from the lovely center of Ortisei. There are also several restaurants nearby, including the popular "Toubladel," where we had a delicious meal. The hotel is situated on top of a hill, providing beautiful views of the surrounding area. The rooms are spacious and exceptionally clean, with comfortable beds and plenty of storage space. The staff is friendly and helpful, always ready to assist with any request. The breakfast provides a variety of healthy options to start the day.

The sauna and pool have limited hours, closing by 7 pm, which may not be convenient for guests returning late from activities.

This hotel feels like a family-run establishment, with personalized service that caters to each guest's needs. The spacious rooms and beautiful views, coupled with the delightful spa and pool, are definite highlights. The staff is not only incredibly professional but also friendly, providing top-notch service. The dinners served in the restaurant are delicious, with a changing menu that keeps things interesting. I highly recommend this hotel and would definitely stay here again.

Felt very well, no complaints at all.

Amazing hospitality, perfect accommodation, culinary adventure, cool sauna, impressive breakfast buffet, helpful staff.

Absolutely nothing to say about dislikes.

We had a fantastic stay at this hotel. The cleanliness was top-notch and the hotel facilities were excellent. The shuttle service provided was extremely convenient, taking us to the ski lifts in just minutes. The hotel's location on the side of a mountain offered breathtaking views of the surrounding area. The breakfast provided was delicious and the staff went above and beyond to ensure our needs were met.

Everything great.

The staff was extremely helpful, offering assistance with directions and recommendations. The hotel's location was great, with easy access to the town center and nearby attractions. The dinner at the hotel was outstanding, with delicious food and a varied menu.

The directions to the hotel could have been better, especially for someone not used to driving in Europe. Additionally, walking to the hotel from the bus point was difficult, as the path was uphill and covered in white dust, making it challenging with luggage.