The location was perfect, just a short walk from the train station. The staff was extremely friendly and accommodating. We encountered a problem with paying the city tax, but they went out of their way to make sure we were able to pay by card. The room was comfortable and the shared bathroom was clean. The fast WiFi connection was a bonus. I would highly recommend this hotel for its location, friendly staff, and reasonable price.

I recently stayed at Hotel Hermes in Florence for a few nights while exploring the city. The location couldn't have been better, right in front of SMN Train station. The neighborhood was lovely, with plenty of great restaurants nearby. The friendly Italian ladies who owned the hotel made me feel right at home. The rooms were cleaned daily and the breakfast provided was delicious.

Would definitely recommend this hotel.

The location of the hotel is fantastic, with all the main attractions just a short walk away. Additionally, it is conveniently situated in front of the train station, making it easy to get around. Another positive aspect was the cleanliness of the rooms, which were well-maintained and had a nice terrace to enjoy.

There were a few major drawbacks to this hotel. Firstly, there is no elevator, which can be incredibly difficult if you have heavy luggage or mobility issues.

had a relaxing stay in florence, hermes exceeded expectations. friendly staff, great location near train station.

Bed setup was odd, not securely attached.

I stayed at Hotel Hermes for a couple of nights and it was perfect for my needs. The staff was incredibly helpful and informative. The private room was spacious, clean, and had a simple yet nice decor. The location was amazing, just a 2-minute walk from the train station and close to everything. It was ideal for exploring the city or simply relaxing. If you're a young couple looking for a budget-friendly option, this is the place for you.

Would recommend this hotel.

The hotel offered clean and spacious rooms, which were perfect for our stay. We particularly appreciated the simple decor, as it allowed us to focus on exploring the city rather than being overwhelmed by flashy details. the location of the hotel was fantastic, being only a short walk from the train station. This made it incredibly convenient for us to travel around the city and explore all the attractions. Additionally, being so close to everything, it made our stay much more enjoyable.

One aspect we did not particularly like was that the hotel did not have an elevator. This made it quite challenging to carry our luggage up the stairs, especially after a long day of sightseeing.

As a tourist, I loved the convenient location near the Santa Maria Novella railway station, making it easy to explore Florence. The hotel staff were welcoming and helpful throughout my stay. The room offered good value for money, especially considering the expensive hotels in Florence. I was pleasantly surprised to find a sink and bidet in the room, despite the shared bathroom. The breakfast options, though not extensive, were tasty.

Felt right at home here, no complaints.

The receptionist is friendly and helpful. Good location near train station. Accessible to public transportation. Clean and affordable accommodation. Close to main tourist attractions.

Nothing to be said.

We had a fantastic stay at Hotel Hermes! the location was incredibly convenient, just a few minutes' walk from the train station. Right from our arrival, the staff were incredibly friendly and helpful, providing us with recommendations for places to visit and helping us with transportation options. the room was comfortable and had everything we needed, including a private shower and toilet. the breakfast served at the hotel was delicious, and the fast and reliable wireless internet was a huge plus. We highly recommend Hotel Hermes for a great stay in the city.

Nothing, it was perfect! 😊

Great value for money, the room was spacious and comfortable. The location was excellent, just a short walk from the train station and within walking distance of all major attractions. The staff was friendly and helpful.

The breakfast option could have been better, with a bit more variety.

We had a romantic escape and enjoyed our stay. the hotel was conveniently located near the train station, making it easy for us to explore the city. the room was clean and spacious, and the air conditioning was a welcome relief from the summer heat. We also appreciated the friendly and helpful staff, who provided us with great travel advice.

There were a few negative aspects to our stay. there were no rooms available on the ground floor, which was disappointing as we had heavy luggage to carry up multiple flights of stairs.

The location was ideal, right across from the train station and close to major landmarks. The staff was friendly, helpful, and provided 24/7 service. They even upgraded our room to an en-suite. The room was nice and airy. The breakfast, though basic, was enjoyable.

Everything was fantastic.

We had a wonderful stay at Hotel Hermes. The receptionist was extremely helpful and provided us with great recommendations for sightseeing and transportation. The room, although small, had a private shower and toilet which suited our needs perfectly. The wireless internet was fast and reliable. The location of the hotel was convenient, being close to the train station. we had a great experience and would definitely recommend Hotel Hermes to others.

We had a fantastic stay at this hotel! The location right next to the main train station was incredibly convenient, making it easy to get to and from the hotel. We loved being able to explore the city and its various attractions, as there were many restaurants and cafes nearby. The staff at the hotel were incredibly friendly and kind, going above and beyond to make us feel welcome. They even allowed us to leave our luggage at the hotel after checkout, which saved us the cost of storage elsewhere. Additionally, the hotel facilities were clean and well-maintained, ensuring a comfortable stay.

All was perfect.

Great location close to train station & city center. Friendly staff, packed breakfast for early departure, nice room.

Felt at home here, no complaints.