The location is perfect, right next to the beautiful cathedral in the center of historic Otranto. The rooftop setting for breakfast is lovely, offering breathtaking views of the city and sea. The staff was exceptional, providing friendly and courteous service throughout our stay. The hotel facilities were clean and well-maintained.

For us, it was ideal.

I had an amazing stay at a hotel located in the heart of a charming old town. The room was comfortable and well-furnished, with a balcony offering breathtaking views of the sea and the bustling pedestrian street below. The breakfast served on the roof terrace was delicious, and the hot tub on the roof provided the perfect spot to unwind and enjoy the sunset. The staff went above and beyond to ensure a fantastic experience, providing helpful assistance with bus times and directions. I highly recommend this hotel for its perfect location, good amenities, and exceptional service.

The location of this former private residence is absolutely ideal, right next to the cathedral in the historic center. Being in the middle of the old town makes it incredibly convenient to access the beach, just a short walk away. Our room was beautifully furnished and the bathroom was spacious and clean. The service provided by the staff was exceptional, going above and beyond to make us feel welcome. Additionally, the breakfast offered a wide range of delicious homemade delicacies.

There was some noise from the activity in the town, but that is to be expected when staying in such a vibrant and central location.

Located in the heart of the charming city, the hotel is within walking distance to the beach and offers comfortable rooms. The rooftop restaurant provides stunning views of the sea, and the breakfast includes homemade pastries and fresh fruit. The staff is friendly and accommodating.

The shower in the bathroom was poorly designed and made it difficult to avoid splashing water everywhere.

Beautiful hotel, historical center, amazing breakfast, friendly staff, great location.

Could not be improved in any way.

The location in the center by the duomo was perfect, with stunning views from the terrace. Transportation to various attractions such as Cave de Bauxite, Porto Badisco, Ciolo, Santa Cesaria Terme, Leuca. The breakfast served on the terrace was delicious and offered a wide variety of options. The staff were incredibly friendly and helpful throughout my stay.

Nothing negative to say.

Stunning location, ocean-view balcony, amazing staff, outstanding breakfast, clean and safe environment, comfortable and spacious rooms.

We had a wonderful stay at Palazzo Papaleo. The location, near the Cathedral, was perfect and the room was peaceful and comfortable. The hotel seamlessly combines elegance and history with modern facilities. The breakfast on the terrace was a great way to start the day, with a variety of delicious options. The staff were friendly, helpful, and communicative. we thoroughly enjoyed our stay and would happily return.

the boutique italian style hotel in the heart of otranto exceeded my expectations during this cruise. the staff were exceptional, providing a warm welcome and going above and beyond to assist with our travel plans. the location was perfect, with a sea view and a roof garden where i could enjoy my prosecco. truly felt the italian dolce vita!

Bathroom could be improved.

Located within the historic city walls, this hotel offers tasteful decor and comfortable beds. The attentive staff provide helpful recommendations and delicious breakfast on the terrace. The nearby sandy beaches are a short walk away. A relaxing and welcoming experience.

had a fantastic stay in otranto, exceeded expectations. staff were incredibly friendly and helpful. spacious room, great bathroom/shower, and delicious breakfast on the rooftop. understood true hospitality, wanted to stay longer. thanks so much!

Lackluster ambiance in rooftop dining area.

I had a delightful experience during my stay at Palazzo Papaleo. Our room was spacious and comfortable, with a king size bed and soft, clean bedding. The view from the rooftop terrace was beautiful, overlooking the bay. The staff were friendly and helpful, even assisting us in making a reservation at a nearby restaurant. everything was perfect and I highly recommend Palazzo Papaleo.

Nothing, no complaints at all. 👌

I had a fantastic stay in the old town center of this city. The hotel's location was perfect, right next to the Duomo and within easy walking distance of all the attractions, restaurants, and shops. The staff was incredibly helpful and responsive, from providing parking recommendations to arranging reservations at popular restaurants. The hotel facilities were clean and well-maintained, with hand sanitizer available at all doors. My room was spotless and spacious, with a comfortable bed and beautiful views of the rooftops or the bay. The breakfast was delicious, with a variety of fresh fruits and homemade delicacies. the best aspect of my stay was the amazing staff, who made me feel welcomed and ensured I had a delightful experience.

Nothing for me.

Enjoyed the breakfast with freshly baked goods and delicious juices on the rooftop with amazing views. The hotel staff was very helpful and friendly, offering great service during our stay. The location was perfect, just a short walk away from the tourist office and restaurants.

The hotel is too old and needs renovation. The shower in the room was not functioning properly and the room felt small and cramped.

The hotel is perfectly situated right beside the fascinating cathedral, offering a unique and picturesque location for business travelers. The rooms are well-appointed with hi-tech bathrooms and balconies that provide stunning views of the surrounding area, including the sea and the cathedral. The staff is incredibly friendly and attentive, going above and beyond to ensure a comfortable stay. The breakfast served on the rooftop terrace is excellent, featuring a variety of delicious homemade specialties. the hotel offers a jacuzzi on the roof for guests to relax and enjoy the panoramic views.

One negative aspect of the hotel is that the water leaks out of the shower, which can lead to a damp and slippery floor.