The spacious room and comfortable bed made for a fantastic stay. The staff were friendly and even packed a "breakfast to go" for my early morning departure. The included breakfast was a nice perk, with a hot meal option available. The hotel's impressive architecture and cozy yard added to the overall charm. Convenient underground parking was available for an additional fee, making it easy for those arriving by car. The hotel's location was close to the center and many attractions, making it a great choice for exploring this city.

Nothing.

Excellent breakfast selection, spacious rooms for 3 adults. Convenient on-site parking. Maze-like narrow lanes in the area can be confusing for first-time visitors, but Google Maps helps. Old building conversion adds charm to the property. Stunning architecture. Clean rooms with relaxing bathtubs and quality pillows. Attentive staff in the breakfast area. Great location.

I had a fabulous stay at this hotel! The location was perfect, situated in a charming and mostly residential area, close to the center of town. The hotel itself was housed in a beautiful old palace, adding a touch of elegance to my experience. The staff was incredibly friendly and provided excellent service, ensuring that all my needs were met. The room was spacious and clean, with a lovely terrace where I could relax and enjoy the surroundings.

I had a fantastic stay at this hotel and would highly recommend it to families.

The hotel is conveniently located in a historic palace smack down in the middle of Florence, making it easy to explore the city's attractions. It is also close to some very nice restaurants, giving you plenty of dining options. The rooms are spacious and clean, providing a comfortable stay. The breakfast offers a wide selection of food, including pastries and espresso. there is a rooftop area where you can enjoy a grand view of the area.

The hotel is situated in a mostly residential area, limiting options for shopping and other amenities.

Impressive architecture, convenient underground garage , good breakfast with hot meal options. Friendly and helpful staff, nice terrace off the room, separate breakfast area for older guests. Excellent parking facilities, good location. Nice variety of food and espresso drinks made to order at the bar.

We had a fantastic stay at this luxurious hotel. The location was perfect, situated in a beautiful old palace close to the center of the city. We loved being in a mostly residential area, as it was quieter and more peaceful. The staff were friendly and helpful, ensuring that our every need was taken care of. The room itself was stunning, with impressive architecture and a cozy atmosphere. We also loved the variety of amenities provided, including a kitchenette, flat-screen TV, and free Wi-Fi. The continental breakfast served at the hotel's restaurant was delicious and the perfect way to start our day.

We would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

Big choice for breakfast. Stunning building. Very clean. Relaxing bathtub. Excellent pillows. Attentive breakfast staff. Quiet. Dark and private room.

Everything was spot on.

During our Christmas stay, we enjoyed the spacious setting of the hotel grounds. the plazza between the two hotel towers created a grand atmosphere, and the statuary around the site added to the renaissance mood. Additionally, the location of the hotel was perfect, with key attractions within walking distance. Another advantage was the availability of a roof area, which provided a great view of the surrounding area and would have been perfect for gatherings or relaxation.

On the downside, the hotel was in need of renovation. the dated premises and odd furniture were not up to par.

Convenient location, free car parking, good breakfast, stunning building, clean.

Nothing that I didn't like.

During my Christmas stay, I appreciated the spacious rooms with comfortable beds and functioning heating system. the breakfast provided a variety of high-quality food, including fresh fruit and baked goods. the hotel's location was convenient for walking to nearby attractions.

I found the hotel's WiFi to be unreliable, with slower speeds and intermittent connections. the staff at reception could be distant and unhelpful, not always greeting guests with a smile.