Excellent location, right in the center and a 2-minute walk from the slopes and ski lift. Spacious and spotless room with 2 bathrooms. Friendly and helpful staff. Great facilities including 2 restaurants and a bar. Delicious breakfast with a good variety of options.

Excellent location near ski lifts. Friendly and helpful staff. Cozy and stylish decor. Spacious and comfortable rooms. Good breakfast with a view of Matterhorn. Convenient onsite parking. Quaint and friendly mountain atmosphere. Delicious food at the restaurant

Nothing.

The staff at this hotel are absolutely amazing! They are friendly, kind, and extremely helpful. The hotel itself has a cozy atmosphere with quirky decor. The rooms are spacious and cute. The hotel also offers two adjoining restaurants, a fantastic spa area, and a convenient ski room. The option for single rooms made my stay affordable. The check-in and check-out process was smooth, and the housekeeping team even folded my clothes! The staff went above and beyond to accommodate me, even when I arrived late to breakfast. The overall customer service was one of the best I've experienced in all my travels.

Felt lucky, no complaints.

I had an amazing stay at this luxurious 4-star hotel! The staff here is absolutely fantastic. From the moment I arrived, they made me feel right at home. Everyone was so friendly, kind, and helpful. I've stayed in many hotels before, but the customer service here was truly top-notch. The hotel itself is beautifully decorated with a cozy and warm atmosphere. The rooms are spacious and charming. I loved the two adjacent restaurants and the great spa area. The hotel is also conveniently located just a 1-minute walk from the main slopes, making it perfect for skiing enthusiasts like myself.

I would highly recommend this hotel to anyone looking for a comfortable and luxurious stay. The location is amazing, the staff is friendly and helpful, and the rooms are clean and cozy.

Close to the slopes and great staff. We loved the heated racks in the boot room and the spa room was a bonus. The rooms were comfortable and the daily maid service was excellent.

No tea or coffee making facilities in the rooms and the selection of food at breakfast was limited. We found the included meals a bit bland, but the a la carte menu was fantastic.

This hotel is perfectly located, just a block away from the slopes, making it extremely convenient for skiing enthusiasts. The rooms are clean and comfortable, providing a warm and cozy atmosphere for a good night's sleep. The friendly and helpful staff ensure that guests have a pleasant stay. The restaurant offers a variety of delicious dishes, although the vegetarian options are limited. However, the central location and proximity to the slopes make up for any shortcomings.

The breakfast could use improvement, with less appealing options for eggs.

I had a wonderful stay at a hotel in the Italian mountains. The location was amazing, with easy access to the ski slopes. The room was clean, comfortable, and of a good size. The staff were friendly and helpful throughout my stay. I highly recommend this hotel for a great ski holiday.