Excellent rooms, great terrace for breakfast. Superb location for exploring other towns including Florence. Helpful staff, quiet and clean with beautiful views. Noisy square rooms may be an issue.

Breakfast on the sunny terrace was lovely, with a delicious variety of food. The hotel's location on a main piazza was perfect, surrounded by great restaurants and gelato stores. The front desk woman was friendly and helpful. a great bargain for the price. I highly recommend this hotel.

The hotel is centrally located, making it easy to explore the town and enjoy the Christmas festivities. the renovated building offers modern rooms with comfortable amenities. the staff at reception were welcoming and knowledgeable. the breakfast was copious and had a good selection of food, including fresh fruits, local specialties, and made-to-order coffee. the possibility of having breakfast on the terrace was also a bonus.

Some guests reported that the breakfast staff seemed understaffed, leading to longer wait times and a bit of chaos during peak hours. the rooms at the hotel were described as being basic and lacking charm, with some guests feeling that the furniture did not complement the old building and the town's ambiance.

I had the most charming and romantic stay at this hotel in the heart of a picturesque city. The location was perfect, right in the middle of the main square with a view onto the Piazza della Cisterna. From our window, we could admire the stunning hills of the city. The hotel facilities were stylish and full of character, giving a sense of the city's rich history. The cleanliness of the room and bathroom was impeccable, and the air conditioning worked perfectly. The staff were friendly and helpful throughout our stay. The breakfast served on the internal patio was delicious and provided a great start to the day.

There was nothing I didn't like.

I had a fantastic stay at this hotel in the heart of a charming, medieval town square. The location was perfect, allowing me to easily explore the surrounding area. The staff were incredibly friendly and helpful, always willing to offer advice and assistance. The rooms were comfortable and clean, with a lovely view of the bustling piazza. The breakfast provided was delicious and included a variety of options, including gluten-free choices. I highly recommend this hotel for its value for money, attentive service, great location, and tasty breakfast.

No issues encountered, everything was perfect.

Right in the town centre with an absolutely incredible view of the Tuscan countryside. Quirky vaulted ceilings in the room and bathroom, and delicious breakfast included with a nice view.

All was perfect.

The hotel is conveniently located in the heart of the city, close to major sites and local restaurants and cafes. The standard room is clean and comfortable, with amenities like a flat screen TV, safe, fridge, and storage space. The view from the room is stunning, overlooking the beautiful countryside. The breakfast offered is excellent, with a wide selection of hot and cold food, including sweet cakes, pastries, cheeses, cold meats. The staff are friendly and professional, and the check-in/out process is well-managed. Luggage storage is available after check-out.

Felt really welcomed, nothing to complain about.

The hotel's location right on the picturesque main square was ideal for exploring the city. Carring the luggage was made easy with the hotel's assistance. The cleanliness of the rooms and hotel facilities was impressive. The breakfast provided was delicious and had a variety of options. The staff were friendly and helpful throughout my stay.

No complaints.

The hotel is perfectly located right in the center square, immersed in the vibrant atmosphere of medieval life. It is also conveniently close to the car parks outside the town wall, making it easily accessible. The rooms are well-decorated and offer amazing views of the surrounding countryside. The staff is friendly and helpful, and the breakfast buffet is delicious and plentiful. the location, rooms, and service provide a true local experience.

The only downside is the limited selection of English TV channels, which could use some improvement.

Great value for money, with a spacious and quiet room overlooking the bustling cistern in the main city square. The location couldn't be better for exploring the medieval Manhattan of San Gimignano and the surrounding countryside. The staff were friendly, helpful, and always available when needed.

The breakfast selection could be improved with better organization and variety.

Unbelievable location in the center of town. Fantastic views of the Tuscan countryside. Ample and high-quality breakfast. Friendly and efficient staff. Spacious and clean room. Lovely terrace for breakfast. Cool and quiet room despite high season. Excellent soundproofing

Cannot find any fault.

Excellent staff, perfect regional decor, spacious and quiet rooms with great views. Strong wifi and good value for money. Convenient location in the center.

Centrally located with a fantastic terrace for breakfast. Spacious and newly renovated rooms with great views. Good isolation from noise. Clean and comfortable.

Felt like a home away from home, no complaints whatsoever.

The view from my room was breathtaking, and the staff went above and beyond to ensure my comfort. The room was cozy and the location couldn't have been better. I highly recommend this hotel for an unforgettable experience.

We stayed two nights at the fantastic hotel in the heart of the town center. The location was ideal, allowing us to relax outside and enjoy a drink after dinner when the crowds dispersed. The staff were wonderful and helpful, assisting with dinner reservations and arranging transportation. The hotel itself was clean and well-maintained, with a full breakfast included. We had a four poster bed and a unique view of the courtyard garden and the bustling square.

Strongly recommend this hotel.